Business Process Analyst

A-Line Staffing Solutions; Lansing (MI); On-site; USD 80,000 - 100,000; Full time

Job summary

A staffing solutions company in Michigan is seeking a skilled Business Process Reengineering Specialist (BPRS) to facilitate requirements gathering and analysis for a major IT initiative. The BPRS will play a crucial role in bridging gaps between technical teams and stakeholders while managing Agile projects using Azure DevOps. Ideal candidates will have over five years of experience in business process analysis, training, and documentation. This is an excellent opportunity to drive process improvements and support training efforts in a dynamic environment.

Qualifications

• 5+ years of overall professional experience.
• Experience in requirements gathering and business process analysis.
• Strong understanding of BA, QA, and Development roles.

Responsibilities

• Gather, analyze, and document business requirements.
• Facilitate requirements-gathering workshops.
• Develop and maintain project backlog in Azure DevOps.

Skills

Requirements gathering

Business process analysis

Agile delivery environments

Excellent communication skills

Tools

Azure DevOps

Job description

Business Process Reengineering Specialist (BPRS)

Position Overview

We are seeking an experienced Business Process Reengineering Specialist (BPRS) to support an upcoming IT initiative through comprehensive requirements gathering, process analysis, and Agile delivery support. This role will spend approximately 75% of effort on requirements gathering for a major IT project and 25% on creating and tailoring reference materials for Business Analysts (BA), Quality Assurance (QA), and business subject-matter experts (SMEs).

The BPRS will act as a bridge between business stakeholders, technical teams, and the Project Management Office (PMO), ensuring clarity, consistency, and testability of business requirements. This role also includes training, coaching, and mentoring BA/QA resources, with a strong emphasis on using Azure DevOps to manage backlogs, epics, features, user stories, and work tracking in a fast-paced Agile environment.

Key Responsibilities

Business Analysis & Requirements Engineering

• Gather, analyze, and document clear, unambiguous, and testable business requirements.
• Facilitate requirements-gathering workshops and meetings with project stakeholders.
• Analyze current-state (as-is) and future-state (to-be) business processes, systems, and data.
• Translate business needs into functional requirements for technical and non-technical audiences.
• Ensure requirements align with project scope, objectives, and delivery timelines.
• Develop and maintain the project backlog in Azure DevOps during Agile projects.
• Create and manage epics, features, user stories, and work items.
• Partner with Product Owners to prioritize backlog items throughout the project lifecycle.
• Monitor requirements and backlog changes to ensure alignment with project objectives.
• Support production and maintenance activities through effective backlog management.

Process Improvement & Content Development

• Use existing templates and standards to create and tailor reference materials and documentation for BA, QA, and SME roles.
• Ensure cohesiveness and consistency between business teams, technical staff, and the PMO.
• Add contextual guidance for using Azure DevOps to support Agile development and maintenance teams.
• Drive process improvement initiatives related to business analysis and quality assurance practices.

Training, Coaching & Knowledge Transfer

• Provide training, coaching, and shadowing for current and future BA/QA resources and SMEs.
• Adapt standards, policies, procedures, and templates to meet specific business area needs.
• Promote best practices in requirements management and Agile delivery.

Cross-Functional Collaboration

• Work closely with UI/UX architects, developers, QA testers, database administrators, and other project team members to ensure shared understanding of requirements and solution scope.
• Support build vs. buy analysis through requirements and impact assessment.
• Ensure appropriate stakeholder engagement and awareness related to data and information governance needs.
• Provide analysis related to project benefits and impacts of scope or requirement changes.

Required Qualifications

• 5+ years of overall professional experience.
• 5+ years of experience in:
• Requirements gathering and business process analysis
• As-is / to-be process documentation and content creation
• Training, teaching, or coaching roles
• Creating and managing epics, features, user stories, and backlogs
• Strong understanding of BA, QA, and Development roles and responsibilities.
• Experience working in Agile delivery environments.
• Excellent written and oral communication skills (required).
• Proven ability to manage multiple priorities in a fast-paced environment.