Solutions Sales Specialist, Lab Automation (Americas)

PAL SOLUTIONS LLC; Lake Elmo (MN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Flexible schedule

Health insurance

Paid time off

Job summary

PAL SOLUTIONS LLC is seeking a scientifically minded Solutions Sales Specialist for the AMERICAS who thrives on travel and excels at translating complex technology into actionable solutions. You will partner with OEMs, VARs, and end-users to shape automated sample preparation workflows for LC-MS/GC-MS analysis, building strong technical relationships across the AMERICAS.

The role involves hands-on workflow development, customer-facing training, and collaboration with teams in Switzerland and

Qualifications

• Bachelor's of Science preferred in Chemistry or Engineering.
• Experience developing automated sample prep methods for LC-MS, GC-MS, ICP-MS, spectroscopy.
• Experience with Microsoft Office and database management.
• Strong organizational and technical skills with ability to multi-task.
• Collaborative, cross-functional teamwork mindset.

Responsibilities

• Provide Support (Tradeshows, Posters, Seminars, Customer Meetings) for the assigned customers in the Region and in alignment with the company priorities and agreed by the superior (Director of Key Accounts AMERICAS).
• Provide support to the Key Account team AMERICAS for new customer project acquisition, proof of concept, technical concept and technical selling
• Regular Reporting within the Sales and Product Management Teams using Salesforce, Joint Meetings and one‑on‑one meetings with direct superior.
• Market Analysis of AMERICAS market and provide regular feedback to Headquarters.
• Customer (OEM) training and support
• Regularly exchange and align with product management and market segment teams in the Swiss headquarters
• Prepare application notes of best practice solutions for marketing purposes
• Coordination of application development with external partners
• Development, implementation, validation and documentation of automated sample prep methods for LC-MS, GC-MS analysis and possible other markets.
• Verification and documentation of scripts to control PAL Systems
• Support Product Management to do Product Performance Tests under lab conditions.
• Creation of technical documents for use and support for OEM partners

Skills

Automated sample prep

LC-MS

GC-MS

ICP-MS

Spectroscopy

Microsoft Office

Database management

Organizational skills

Cross-functional teamwork

Education

Bachelor's of Science (Chemistry or Engineering) preferred

Job description

PAL SOLUTIONS LLC is seeking a scientifically minded Solutions Sales Specialist for the AMERICAS who thrives on travel and excels at translating complex technology into actionable solutions. You will partner with OEMs, VARs, and end-users to shape automated sample preparation workflows for LC-MS/GC-MS analysis, building strong technical relationships across the AMERICAS.

The role involves hands-on workflow development, customer-facing training, and collaboration with teams in Switzerland and