Solutions Sales Engineer: Process Automation Expert

Bürkert Werke; Huntersville (NC); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits package

Opportunities for development

Inclusive environment

Job summary

Bürkert Werke in Huntersville, North Carolina, is looking for a Technical Sales Support III – Solutions Sales Engineer to be the go-to expert for their U.S. product portfolio. This role requires a professional with over 7 years of customer service experience, preferably in manufacturing, and a Bachelor's degree in Engineering.

You will support both internal teams and customers, manage technical support, and specify product components for applications. Bürkert promotes a work-life balance with comprehensive benefits.

Qualifications

• 7+ years of customer service or inside experience, preferably in a manufacturing environment.
• Deep understanding of Process Flow and System Integrations.
• Ability to perform fine hand manipulation, such as keyboarding.

Responsibilities

• Serve as the initial technical resource for internal sales teams and customers.
• Manage incoming technical support calls.
• Specify product fit for use and troubleshoot equipment problems.

Skills

Customer service experience

Proficient in Windows and Microsoft Office

Proficient in SAP

Proficient in CAD or 3D modeling

Strong customer focus

Excellent communication skills

Education

Bachelor degree in Engineering or equivalent experience

Job description

Bürkert Werke in Huntersville, North Carolina, is looking for a Technical Sales Support III – Solutions Sales Engineer to be the go-to expert for their U.S. product portfolio. This role requires a professional with over 7 years of customer service experience, preferably in manufacturing, and a Bachelor's degree in Engineering.

You will support both internal teams and customers, manage technical support, and specify product components for applications. Bürkert promotes a work-life balance with comprehensive benefits.