Solutions Sales Engineer: Process Automation Expert

West Coast Burkert Contromatic Corp.; Huntersville (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

Work-life balance prioritization

Job summary

West Coast Burkert Contromatic Corp. is seeking a Technical Sales Support III – Solutions Sales Engineer in Huntersville, NC. The role involves being a key expert for Burkert's product portfolio, supporting internal teams and customers with technical knowledge.

Responsibilities include managing technical support calls, specifying product fit, and providing post-sales support. Ideal candidates will have 7+ years of relevant experience, excellent communication skills, and proficiency in CAD and SAP.

Qualifications

• 7+ years of customer service or inside experience, preferably in a manufacturing environment.
• Must have a deep understanding of Process Flow and System Integrations.
• Excellent oral, written, presentation, and communication skills.

Responsibilities

• Serve as the initial technical resource for internal sales teams.
• Manage incoming technical support calls.
• Specify product fit for use.

Skills

Customer service experience

Technical knowledge

Communication skills

Organizational skills

Project management

Problem-solving

Education

Bachelor degree in Engineering or equivalent experience

Tools

Windows and Microsoft Office

SAP

CAD or other 3D model systems

Job description

West Coast Burkert Contromatic Corp. is seeking a Technical Sales Support III – Solutions Sales Engineer in Huntersville, NC. The role involves being a key expert for Burkert's product portfolio, supporting internal teams and customers with technical knowledge.

Responsibilities include managing technical support calls, specifying product fit, and providing post-sales support. Ideal candidates will have 7+ years of relevant experience, excellent communication skills, and proficiency in CAD and SAP.