Solutions Engineer

BayOne Solutions; Austin (TX); On-site; USD 89,544 - 93,676; Full time

Job summary

A leading technology solutions provider is seeking a Technical Solutions Engineer for a hybrid position in Austin, TX or Salt Lake City, UT. The role involves advising clients on technical solutions and leading integration projects. The ideal candidate will have 5-8 years of experience in Sales Engineering with expertise in Java, .NET, or Python, and will interact with various stakeholders to ensure successful implementations. This position offers competitive hourly pay between $65-$68.

Qualifications

• 5-8+ years’ experience in Sales Engineering, Engagement Management, Implementation, or Client Onboarding.
• Experience using Java, .NET, or Python; knowledge of API testing tools.
• Proven understanding of integration and software debugging.

Responsibilities

• Lead technical discovery sessions with clients.
• Develop integration plans and coordinate with stakeholders.
• Act as a technical liaison to clarify project scope.

Skills

Sales Engineering

Java

.NET

Python

SOAP/XML

REST/JSON

HTTP/HTTPS protocol

API testing tools (Postman)

Jira

Salesforce

Job description

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Pay found in job post

Retrieved from the description.

Base pay range

$65.00/hr - $68.00/hr

Job details:

Job Title: Technical Solutions Engineer
Location: Either Austin, TX or Salt Lake City, UT (Hybrid - 3 days/week onsite)
Duration: 6+ months contract
Max Pay Rate: $65-68/hr. on w2

Responsibilities & Description of Project:

We are seeking a Technical Solutions Advisor who will evaluate technical business requirements for Medium, Large, and Enterprise level merchants within client’s newly acquired business pipeline. In this role, you will advise on multiple projects with potential sellers, new and existing in the Marketplace.

Responsibilities:

• Lead technical discovery sessions with developers, at software partners or enterprise sellers, with the goal of determining integration path, scope, and timeline, including for new or novel assignments
• Develop partner or seller-specific integration plans and gain agreement from external developers and internal resources
• Act as a technical liaison between team members, clients, and stakeholders to clarify project scope and roadmaps
• Advise external clients on their implementation of technical systems and software solutions to ensure success
• Prepare/update onboarding documentation for API/MIP integration paths
• Provide oversight throughout integration engagement period, from kickoff to launch, and proactively address concerns, ensure deliverables are on-time, and mitigate risks appropriately to enable a successful launch
• Test end-to-end system compatibilities and efficiencies
• Troubleshoot existing integrations and debug integration problems, working closely with development and customer teams as needed
• Optimally transition clients to our account and partner management teams for continued account growth
• Document and track account onboarding activities via Salesforce; report on KPIs weekly

Required Qualifications:

• 5-8+ years’ experience in Sales Engineering, Engagement Management, Implementation, or Client Onboarding
• Experience using Java, .NET, or Python; SOAP/XML and REST/JSON or equivalent Project management experience or skills
• Experience with HTTP/HTTPS protocol and use of web services
• Technical expertise in design, development, coding, testing, and debugging of software
• Experience with client relationship management
• Proven understanding of File Transfer Protocol and FTP client software
• Experience using Postman or similar API testing tools
• Experience using Jira or similar ticketing systems
• Knowledge of Salesforce or other CRM software
• Ability to communicate with a range of internal and external stakeholders, in technical, operational, and commercial roles, adjusting the content to ensure audience understanding

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology, Sales, and Analyst

Industries

• IT Services and IT Consulting, Internet Marketplace Platforms, and Financial Services