Solutions Leader - Build & Scale Technical Deployments

Pylon Labs; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Commuter benefits

Parental leave

Unlimited PTO

Annual offsite

Meals at office

Fitness stipend

Job summary

Pylon Labs is seeking a dedicated Solutions leader to own the technical customer journey end-to-end, from pre-sales to long-term customer success. You’ll set standards for technical customer-facing work and build the Solutions function.

This player-coach role involves leading strategic deployments and creating systems that facilitate scaling. Strong candidates will have experience in B2B software environments and a track record of developing high-impact customer engagements.

Qualifications

• Experience in building or scaling Solutions functions at B2B software companies.
• Hands-on experience with demos, implementations, and migrations.
• Ability to thrive in ambiguous environments.

Responsibilities

• Define and own the operating model for Solutions.
• Build playbooks and processes for scaling customer deployments.
• Recruit and develop top Solutions talent.

Skills

Solutions Engineering

Customer Engagement

Project Management

Team Building

Process Creation

Job description

Pylon Labs is seeking a dedicated Solutions leader to own the technical customer journey end-to-end, from pre-sales to long-term customer success. You’ll set standards for technical customer-facing work and build the Solutions function.

This player-coach role involves leading strategic deployments and creating systems that facilitate scaling. Strong candidates will have experience in B2B software environments and a track record of developing high-impact customer engagements.