Head of Solutions — Build & Scale B2B Post-Sales

Pylon; San Francisco (CA); Vor Ort; USD 120.000 - 150.000; Vollzeit

Benefits dieser Stelle

Commuter benefits

Parental leave

14 company holidays + unlimited PTO

Annual offsite

Lunch, dinner, and snacks at the office

Fitness stipend

Zusammenfassung

Pylon is looking for a Solutions leader to own and enhance the customer journey from pre-sales to implementation in San Francisco. This role will develop the Solutions function and set standards for technical execution and customer engagement. The ideal candidate will have experience in a B2B software context, strong leadership skills, and a drive to create effective processes.

The position is fully on-site and offers perks such as unlimited PTO, annual offsite, and a wellness stipend for fitness activities. Join Pylon and help us build the future of B2B post-sales!

Qualifikationen

• Experience building or scaling a Solutions/Implementation function at a B2B software company.
• Track record of leading customer deployments and technical projects.
• Strong skills in communication and project management.

Aufgaben

• Define and own the operating model for the Solutions function.
• Lead customer engagements and technical escalations.
• Recruit and develop Solutions talent.

Kenntnisse

Building and scaling solutions functions

Technical customer engagement

Strong project management

Hiring and developing talent

Adaptability in ambiguous environments

Jobbeschreibung

Pylon is looking for a Solutions leader to own and enhance the customer journey from pre-sales to implementation in San Francisco. This role will develop the Solutions function and set standards for technical execution and customer engagement. The ideal candidate will have experience in a B2B software context, strong leadership skills, and a drive to create effective processes.

The position is fully on-site and offers perks such as unlimited PTO, annual offsite, and a wellness stipend for fitness activities. Join Pylon and help us build the future of B2B post-sales!