Solutions Engineer – Product-First, Global EOR & Payroll

Multiplier Technologies Private Limited; United States; Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work

Autonomy

Health insurance

Generous holiday policy

Career development

Job summary

Multiplier is building a world-class Solutions Engineering function to bridge real-world customer and operational needs with Product & Engineering execution. As a Solutions Engineer, you will partner across Sales, Implementation, CX/CS, Operations, Compliance, Finance, Partnerships, Product, and Engineering to design solutions that are product-first, compliant, and scalable.

This is a high-impact role focused on translating complex requirements into clear solution designs, validating

Responsibilities

• Lead structured discovery for complex use cases across the customer lifecycle and internal operations.
• Design recommended solution approaches with clear tradeoffs, constraints, risks, and dependencies.
• Validate feasibility with Product and Engineering and drive alignment across stakeholders.
• Default to scalable approaches aligned to product capabilities, roadmap, and architecture.
• Identify risks early (compliance, operational impact, supportability) and propose mitigation plans.
• Provide structured pushback on non-scalable requests and propose viable alternatives.
• Document solution designs as reusable templates, patterns, and reference materials.
• Contribute to playbooks, checklists, and enablement for Sales, Implementation, CX, and Operations.
• Help define what's supported vs. what requires escalation, improving consistency and reducing repeat escalations.
• Translate field requirements into clear, high-quality product inputs (gaps, parity needs, workflow improvements, integration needs).
• Quantify impact where possible (revenue, risk, operational effort, customer experience).
• Design solutions that ensure requirements are well-defined and actionable for PMs.

Job description

Multiplier is building a world-class Solutions Engineering function to bridge real-world customer and operational needs with Product & Engineering execution. As a Solutions Engineer, you will partner across Sales, Implementation, CX/CS, Operations, Compliance, Finance, Partnerships, Product, and Engineering to design solutions that are product-first, compliant, and scalable.

This is a high-impact role focused on translating complex requirements into clear solution designs, validating