Enterprise Payments Solutions Architect

Imprint; Town of Vernon (NY); On-site; USD 140,000 - 230,000; Full time

Benefits offered by this job

Competitive compensation

Flexible paid time off

Fully covered healthcare

Dependent coverage

20 weeks parental leave

Industry-leading tech

Job summary

Imprint seeks a Lead Solutions Engineer to own technical relationships with enterprise partners, ensuring seamless integration, launch, and enhancements of payment solutions. This role blends hands-on execution with system-building, driving structured delivery in complex, multi-stakeholder environments.

You will translate partner needs into actionable solutions, lead integration planning, and collaborate with Product and Engineering to shape roadmap and automate partner delivery.

Qualifications

• Experience in solutions engineering, implementation engineering, sales engineering, or similar technical client-facing roles.
• Strong technical background in REST APIs, front-end technologies, and mobile/web SDKs.
• Payments experience is essential: deep understanding of payment networks, PSPs, and payment product architecture.
• General understanding of how products are built, including front-end and back-end development concepts.
• Demonstrated ability to operate effectively in ambiguity and bring structure to unstructured problems.
• Extremely detail-oriented with a track record of managing complex, multi-stakeholder projects to successful completion.
• Collaborative team player with strong cross-functional partnership skills.
• Excellent judgment in balancing partner needs with internal priorities and knowing when to escape strategic decisions.
• Motivated by building a successful company and willing to operate as a senior individual contributor.
• Proven track record of improving processes through tooling and automation.

Responsibilities

• Collaborate with sales, account management, and product teams to ensure major enterprise partner success from pre-sales through long-term partnership.
• Drive pre-sales technical discovery and solutioning: understand partner needs and constraints; map Imprint capabilities to partner requirements; serve as payments and card program expert; provide technical guidance and implementation approach.
• Own post-sales technical implementation and partner delivery: lead integration planning and execution; troubleshoot issues; build relationships with partner technical teams; drive proactive communication to surface opportunities and mitigate risks.
• Partner with Product and Engineering to influence roadmap: define new products and improvements; ensure features align with partner expectations.
• Automate and standardize partner delivery: improve tooling, documentation, and repeatable integration patterns; contribute to operational stability at launch.
• Improve technical documentation and partner-facing implementation guides.

Skills

REST APIs

Frontend tech

Mobile/Web SDKs

Payments systems

Cross-functional collaboration

Problem solving in ambiguity

Automation tooling

Stakeholder management

Job description

Imprint seeks a Lead Solutions Engineer to own technical relationships with enterprise partners, ensuring seamless integration, launch, and enhancements of payment solutions. This role blends hands-on execution with system-building, driving structured delivery in complex, multi-stakeholder environments.

You will translate partner needs into actionable solutions, lead integration planning, and collaborate with Product and Engineering to shape roadmap and automate partner delivery.