Solutions Engineer - Pre-Sales & API Solutions (Remote)

Mesh; United States; Hybrid; USD 170,000 - 225,000; Full time

Job summary

Mesh is seeking a Solutions Engineer to be the technical bridge between customers and internal teams, owning the pre-sales lifecycle, demos, APIs, SDKs, and best practices that drive rapid implementation and adoption.

You will collaborate with Solutions Architects and Product to create industry-specific playbooks, mentor customer engineering teams, and develop innovative solutions that accelerate sales and implementation timelines across a diverse customer base including Payment Service

Qualifications

• Bachelor's degree in Computer Science, Data, or equivalent work experience.
• 2-5 years of experience as a sales/solution engineer, solutions architect, support engineer or equivalent, ideally with some experience in a startup environment.
• Experience as an early stage team member or early team builder is highly valued.
• Strong interpersonal and communication skills with the ability to build and maintain customer relationships.
• Demonstrated technical knowledge, use and troubleshooting skills with APIs.
• Ability to manage multiple projects simultaneously.
• Familiarity with API management tools, SDKs, and demo software like Coast is a plus.
• Knowledge of crypto and fintech, including blockchain technology, digital assets, financial regulations, and use cases.
• Technical skills: Coding, API/SDK, and AI (Claude/Codex), automation experience.

Responsibilities

• Serve as solutions/sales engineer, building strong customer relationships and trust with prospect and customers to drive rapid implementation and adoption
• Design and implement solutions for pre-sales, including analytics, processes, documentation, and technical infrastructure that accelerate sales and implementation timelines
• Optimize tools and data from Gong, Pylon, Kapa, Datadog, Amplitude, and AI-powered self-service solutions to enhance internal workflows, improve ease of closing deals, handling customer objections/questions, and elevate customer experience
• Guide customer business and technical teams on SDK and API implementation best practices to significantly reduce timelines and facilitate broader platform rollouts
• Triage and resolve technical issues between prospects/customers and internal
• Travel occasionally (approximately once monthly) for strategic customers, company meetings, or industry events

Skills

APIs

SDKs

AI (Claude/Codex)

Customer relationships

Strong communication

Coding

Automation

Education

Bachelor's degree in Computer Science, Data, or equivalent

Tools

Gong

Pylon

Kapa

Datadog

Amplitude

Coast

Job description

Mesh is seeking a Solutions Engineer to be the technical bridge between customers and internal teams, owning the pre-sales lifecycle, demos, APIs, SDKs, and best practices that drive rapid implementation and adoption.

You will collaborate with Solutions Architects and Product to create industry-specific playbooks, mentor customer engineering teams, and develop innovative solutions that accelerate sales and implementation timelines across a diverse customer base including Payment Service