Remote Solutions Architect – Crypto API & SDK Enablement

Mesh; United States; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Mesh is seeking a Solutions Architect to guide customers from signed contract to live and scale. You’ll be the technical expert on our APIs and SDKs, designing implementation strategies and mentoring customer engineering teams.

You’ll partner with Sales and cross-functional teams, own post-sales solutions, and help customers across fintech, iGaming, PSPs, and top exchanges to ship faster. Occasional travel required.

Qualifications

• Bachelor's degree in Computer Science, Data, or equivalent hands-on experience.
• 3+ years in solutions engineering, solutions architecture, technical project management, or support engineering—ideally leading implementations in a startup environment.
• Strong communicator who builds trusted relationships with customers and cross-functional partners.
• Proven hands-on experience designing, using, and troubleshooting APIs and integrations.
• Comfortable managing multiple projects and priorities in a fast-paced environment.
• Fluent in APIs, SDKs, and modern tooling (API management, reporting, AI/automation).
• Working knowledge of crypto and fintech, including blockchain technology, digital assets, regulatory considerations, and real-world use cases.
• Experience on early-stage or founding teams strongly preferred.

Responsibilities

• Serve as a trusted solutions consultant during fast customer implementations.
• Design and deliver post-sales solutions (analytics, processes, documentation, infrastructure) that accelerate time to value.
• Optimize tools and data (Gong, Pylon, Kapa, Datadog, Amplitude, AI self-service) to improve workflows and customer experience.
• Guide customer engineering teams on SDK and API best practices to reduce timelines and scale rollouts.
• Triage and resolve technical issues across customers and internal teams to maintain momentum.
• Create playbooks and implementation guides to speed onboarding and drive usage.
• Partner cross-functionally and with executives, leading technical deep dives and platform optimization.
• Stay current on crypto/fintech trends; travel occasionally (~1x/month).

Skills

APIs & SDKs

Solutions engineering

Customer enablement

Education

Bachelor's degree in Computer Science, Data, or equivalent hands-on experience

Tools

Gong

Pylon

Kapa

Datadog

Amplitude

AI self-service

Job description

Mesh is seeking a Solutions Architect to guide customers from signed contract to live and scale. You’ll be the technical expert on our APIs and SDKs, designing implementation strategies and mentoring customer engineering teams.

You’ll partner with Sales and cross-functional teams, own post-sales solutions, and help customers across fintech, iGaming, PSPs, and top exchanges to ship faster. Occasional travel required.