Solutions Engineer (Observability Market) - $280K OTE - Boston

limitless; Boston (MA); Hybrid; USD 252,000 - 308,000; Full time

Job summary

Limitless is hiring a Solutions Engineer for the Observability Market in Boston. You will partner with Account Executives to run demos, own POCs end to end, and translate customer needs into product work.

The role requires strong observability experience, cloud and container fundamentals, and comfort presenting in person or virtually. Ideal candidates have 3+ years in a customer-facing technical role (2+ in observability) and are based on the East Coast, available during EST hours.

Qualifications

• Minimum 3 years in a customer-facing technical role, with 2+ years in observability.
• Experience with major observability tools (Datadog, Dynatrace, New Relic, Splunk, Sumo Logic, Coralogix).
• Strong cloud and container fundamentals; willing to travel and work EST hours.

Responsibilities

• Run demos and own POCs end to end to close deals.
• Translate customer needs into product and GTM actions.
• Collaborate with sales, product, and engineering to land complex technical deals.

Skills

Observability

Customer-facing

Cloud fundamentals

Container fundamentals

Tools

Datadog

Dynatrace

New Relic

Splunk

Sumo Logic

Coralogix

Elastic

Loki

Grafana

Prometheus

Kubernetes

Docker

AWS

GCP

Azure

Job description

Solutions Engineer (Observability Market) - $280K OTE - Boston

Limitless are beyond excited to announce a new partnership with one of the most talked about newcomers to the Observability space in the last few years. After announcing an incredible series round of over $100m+ - we are now initially partnered closely in growing their go-to-market teams in Boston.

They've built something genuinely different in a market that's been dominated by the same handful of names for a decade, with a fresh take on how teams should monitor and understand their systems at scale. Customers keep full ownership of their data rather than handing it to a black box, and the pricing model breaks from the industry norm too, which is a genuinely rare thing in this space. It's resonating: hundreds of companies are already running on it, with a growing number signing seven figure deals, and the backing to match, serious institutional names alongside top tier VC.

Now they're building out the technical muscle behind their GTM motion in Boston, and that's where you come in.

This is a Solutions Engineer role sitting inside the sales team, partnering with Account Executives on complex, technical deals from first conversation through to signature. You'll be running demos that actually land, owning POCs end to end, and acting as the translation layer between what customers need and what the product team builds next. You'll get stuck into the technical detail (Kubernetes, Docker, AWS, GCP, Azure, OpenTelemetry and the rest) while also being comfortable presenting to a room, a Zoom call or a conference stage. If you like being the person in the deal who actually knows how the thing works, this is built for you.

What they need from you. At least 3 years in a customer facing technical role, with 2+ of those specifically in observability, so you know your way around Datadog, Dynatrace, New Relic, Splunk, Sumologic, Coralogix or similar, and you're just as comfortable in the open source world of Elastic, Loki, Grafana and Prometheus. Solid cloud and container fundamentals, a genuine get it done attitude, and you'll need to be based on the East Coast and available during EST hours, plus happy to travel when it counts.

They have invested heavily into their new office, it's vibrant, culturally rich and features so much (inc a $10k coffee machine) They operate hybrid, their preference is 3 days a week in the Boston office.

$280K OTE, and a rare chance to get in early with a team that's genuinely shaking up how this market works.

Solutions Engineer (Observability Market) - $280K OTE - Boston