Sr. Specialty Solutions Engineer - Observability

AHEAD; Phoenix (AZ); On-site; USD 230,000 - 300,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k)

Paid time off

Paid parental and caregiver leave

Paid company holidays

Job summary

A leading digital solutions firm in Phoenix is looking for a Sr. Observability Solutions Engineer to design and architect solutions using advanced observability technologies like Datadog and Splunk. This role demands strong technical aptitude and communication skills to support sales and engage with clients effectively. The position offers a competitive salary between $230,000 - $300,000 a year along with comprehensive benefits, emphasizing a culture of diversity and empowerment.

Qualifications

• Expertise in observability technologies such as Datadog, Dynatrace, Chronosphere, New Relic, Splunk.
• Excellent written and verbal communication skills.
• Experience in network and system administration.

Responsibilities

• Active participation in service delivery teams.
• Design and architect technical solutions.
• Support sales teams during engagements.

Skills

Expertise in observability technologies

Excellent written and verbal communication skills

Strong technical aptitude

Excellent presentation skills

Self-motivated

Tools

Datadog

Dynatrace

Chronosphere

Splunk

Visio

PowerPoint

Job description

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived.

We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD.

AHEAD’s Sr. Observability Solutions Engineers are the technical experts that collaborate with our AHEAD account teams to help identify, qualify, and build solutions that support our customer’s Digital Business transformation.

The AHEAD Sr. Observability Solutions Engineer (SSE) will be focused on technologies such as Datadog, Dynatrace, Chronosphere, etc. The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex solutions. The SSE is also considered an organizational thought leader for their specialty area.

*Must be in PST*

Responsibilities

• Active participation in the AHEAD SSE and service delivery teams
• Be a thought leader for AHEAD clients, responsible for designing, architecting technical solutions
• Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements
• Develop relationships with other Observability SSE team members, leaders, and partners in support of sales objectives
• Strategize and execute technical sales calls
• Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) quickly and accurately
• Qualify sales opportunities in terms of customer technical requirements, decision-making process, and funding
• Present and market the design and value of proposed AHEAD solutions and business justification to customers, prospects, and AHEAD management
• Participate in the mentorship of entry-level team members
• Possess strong, detailed product/technology/industry knowledge
• Knowledge of job-associated software and applications
• Travel required up to 20%

Qualifications

• Expertise in observability technologies such as Datadog, Dynatrace, Chronosphere, New Relic, Splunk, etc
• Expertise in with Splunk Enterprise, Splunk Cloud, and Splunk Enterprise Security
• Expertise as a consultant for clients, advising on technicalsolutionsandparticipatingin pre-sales and solution development
• Enterprise experience with Cloud Infrastructure,networkingand system administration
• Experience in architecture leadership that brings together and integrates solutions across multiple vendors
• Ability to evaluatenew technologiesand provide internal training
• Ability to understand customer needs, define requirements, and design solutions
• Ability to develop and present architectural recommendations and implementation/ assessment services
• Excellent written and verbal communication skills
• Excellent presentation skills
• Extensive experience with Visio and PowerPoint
• Strong technical aptitude
• Provide technical leadership assuring quality, maximizing team output
• Self-motivated
• CriblandBig Panda experience a plus
• Experience with automation and advanced configuration management tools are a plus

$230,000 - $300,000 a year

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits include:

Medical, Dental, and Vision Insurance

401(k)

Paid company holidays

Paid time off

Paid parental and caregiver leave

Plus more! See benefits https://www.aheadbenefits.com/ for additional details.

The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.