Solutions Engineer III

Mujin; Suwanee (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

100% Company-paid Medical, Dental, Vis

100% Company Paid Life Insurance

100% Company Paid Disability

PTO 15 days

11 Holidays incl. floating

401(k) Plan

Parental Leave

HSA option

FSA options

Referral Bonuses

Stock options

Job summary

Mujin is seeking a Solutions Engineer in Suwanee, GA to translate customer automation needs into robust robotic solutions. You will review RFPs/SOWs, create technical documentation, and support layouts and proposals for customers in production and distribution environments.

You will work with the sales team to ensure on-time bid delivery, coordinate with engineering and operations, and deliver clear, technical presentations. A strong background in automation systems and CAD tools is essential.

Qualifications

• Bachelor's degree in engineering or related discipline is required.
• Proficiency in AutoCAD and/or SolidWorks is required.
• 5+ years in a related role demonstrating time management, organizational, collaboration, and communication skills.

Responsibilities

• Analyze customer requirements and translate them into solution designs that balance customer needs with Mujin products.
• Provide technical scoping before proposals and ensure feasibility and constraints are addressed early in the sales cycle.
• Create layouts and provide documentation for proposals, including ROM and firm estimates.
• Write proposals and present them clearly to customers, maintaining follow-up and accountability.
• Manage multiple sales projects concurrently and coordinate with internal stakeholders and departments.

Skills

AutoCAD

SolidWorks

Time management

Organizational skills

Problem-solving

Communication skills

Team collaboration

5+ years experience

Warehouse/3PL systems knowledge

Education

Bachelor's degree in engineering

Tools

AutoCAD

SolidWorks

Job description

Mujin is the future of industrial robotic systems in production and distribution environments. Our technology gives robots perception and awareness, enabling them to take on more advanced tasks. Our aim is to revolutionize the use of robotics within industry to free human resources from labor intensive tasks to focus on more intellectual challenges.

Solutions Engineers at Mujin are responsible for understanding customers’ needs and designing solutions around those requirements. Your ability to understand automation systems and their current restraints is vital to helping Mujin’s clients improve their capabilities by using robotic technology. You will review customer’s documentation such as RFPs, SOWs, and layouts, create technical documentation, and give input to equipment and design selection. You will communicate solutions to the customer by creating quotes, supporting documentation, and assisting with layouts.

As a Solutions Engineer, you will be expected to take ownership of project opportunities by managing different stakeholders and ensuring the project bid is delivered on time. Solutions Engineers should be comfortable working individually and as a contributor on the sales team while also acting as a liaison to other departments.

Position Description:

• Identify and analyze the customer's requirements and needs then transfer these requirements to state-of-the-art solution designs that match and balance customer business needs with Mujin product offering.
• Ensure technical scoping is completed before proposal expectations are finalized to align scope, feasibility, and constraints early in the sales cycle.
• Identify the customer's automation requirements through discussions with customers.
• Present company offerings in a clear and understandable way to the customer with ability to maintain fluid conversations and documenting outcomes and next steps.
• Consistently find solutions for technical issues with tenacity and grit.
• Evaluate the designs based on cost, value, functionality, requirements, and risks.
• Provide layouts, using AutoCAD at a professional level.
• Provide analysis on customer data with the ability to identify and breakdown system flows.
• Be reliable, provide timely responses and consistent follow-up.
• Provide documentation on product and solutions proposals.
• Provide documentation and support on department operating procedures.
• Create proposal estimates, ROM, Budgetary, and Firm proposal estimates with attention to detail and accuracy of material and labor scope
• Conduct early technical risk reviews covering layout feasibility, throughput constraints, gripper fit, payload limitations, vision system constraints, software scope, and site-specific constraints.
• Clearly identify and track what is known, what is missing, assumptions, dependencies, and blockers throughout each opportunity.
• Work with Salesforce, Wrike, and company ERP system to maintain accurate opportunity records, including proposal status, open items, and required information from internal and external stakeholders.
• Write proposals and present them in engaged, clear, and convincing manner to the customers.
• Be obsessed with customer success and develop constructive working relationships with customers.
• Manage multiple sales projects simultaneously.

Position Requirements:

• Bachelor's degree in engineering or related disciplines
• Must be proficient in the use of AutoCAD and/or SolidWorks
• 5+ years in a related position having proven your time management, organizational, team collaboration, problem-solving, and communication skills
• Extensive knowledge of Warehouse, Parcel, Automotive, and 3PL systems
• Understanding of all types of automation solutions such as conveying, ASRS, goods-to-person, sortation, palletizing, depalletizing, piece picking, automated vehicles, and industrial/collaborative robots.

Physical Demands/ Work Environment:

• Travel Requirement: 10-20% travel
• Ability to work extended hours as required
• Warehouse exposure
• Prolonged periods of sitting at a desk and working on a computer

Great Company! GreatBenefits!When working withMujin, enjoy:

• 100%CompanypaidMedical, Dental, Visionplus the option to buy-up some benefits beginning the 1st of the month afterhire.
• 100% Company Paid Life Insurance & Voluntary Benefits.
• 100% Company Paid Long andShort TermDisability.
• 15 Paid Time Off (PTO)daysbeginning your 1styear.
• 11 Paid Holidaysincluding(2) Floating Holidays.
• 401(k) Plan.
• Parental Leave Benefits.
• Health Savings Account (HSA)optionwith HDHP.
• Flexible Spending Account (FSA) options forMedical and Dependent Care.
• Referral Bonuses.
• Company Stock Options inmanyroles.

This Position Description is intended to describe the essential job functions, the general supplementalfunctionsand the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements.

Mujinis proud to be an Equal Employment Opportunity employer.