Solutions Engineer – Customer Success (Hybrid)

Datadog, Inc.; Denver (CO); Hybrid; USD 80,000 - 106,000; Full time

Benefits offered by this job

Onboarding program

Global benefits

Mentor program

RSUs

ESPP

Professional development

Job summary

Datadog, Inc. in Denver seeks a Sales Engineer to qualify and close opportunities by providing technical presentations, product demonstrations, and supporting evaluations (POCs).

You will partner with Customer Success, continually learn new technologies, and deliver value-driven technical sessions to customers, while collaborating with product teams on feature requests and helping clients onboard the product.

Qualifications

• 1 year or more experience in a technical sales or post-sales role.
• Working knowledge of cloud infrastructure, observability, and DevOps technologies.
• Strong written and oral communication skills.
• Comfortable delivering technical presentations and demos.

Responsibilities

• Partner with Customer Success to articulate value, vision, and technical strategy throughout the sales cycle.
• Continuously learn technologies to build competitive knowledge and credibility.
• Deliver value-driven product and technical presentations to customers.
• Maintain direct communication with the product team for feature requests.
• Assist onboarding and resolve customer roadblocks.
• Think creatively to solve technical challenges across the sales cycle.

Skills

Technical sales

Post-sales experience

Cloud infrastructure

Observability

DevOps

Communication skills

Presentation skills

Team collaboration

Job description

Datadog, Inc. in Denver seeks a Sales Engineer to qualify and close opportunities by providing technical presentations, product demonstrations, and supporting evaluations (POCs).

You will partner with Customer Success, continually learn new technologies, and deliver value-driven technical sessions to customers, while collaborating with product teams on feature requests and helping clients onboard the product.