Sales Engineer 2 (Customer Success) - Denver

Datadog; Denver (CO); Hybrid; USD 92,000 - 122,000; Full time

Benefits offered by this job

Onboarding

Benefits

Mentor program

RSUs

ESPP

Career growth

Inclusion

Job summary

Datadog is seeking a Sales Engineer 2 to independently own technical engagements through the sales cycle, partnering with Customer Success to align customer objectives with Datadog's platform. You will deliver tailored product demonstrations and drive technical evaluations (POCs) from kickoff through completion.

You should have 1.5+ years in a sales engineering role, strong cloud and observability knowledge, and the ability to translate technical capabilities into business outcomes.

Qualifications

• 1.5+ years as a Sales Engineer or similar customer-facing technical role
• Strong understanding of cloud infrastructure, observability and DevOps
• Experience with modern infrastructure tech: cloud platforms, containers, Kubernetes, microservices, networking or OS
• Ability to translate technical capabilities into meaningful business outcomes
• Comfort leading technical presentations, demos, and evaluations
• Skilled at coordinating multiple customer stakeholders and evaluations
• Excellent collaboration with developers, SREs, platform engineers, and business teams
• Hybrid work preference with willingness to travel and visit Denver office

Responsibilities

• Partner with Customer Success to articulate value, vision, and strategy
• Deliver tailored product demonstrations mapping challenges to Datadog solutions
• Assist with technical discovery and define success criteria
• Own technical evaluations (POCs) from kickoff to completion
• Expand expertise across Datadog's platform and build credibility
• Build trusted relationships with customer technical stakeholders
• Mentor newer Sales Engineers and support enablement initiatives
• Solve diverse technical challenges throughout the sales cycle

Skills

Cloud infrastructure

Observability

DevOps technologies

Containerization

Kubernetes

Business outcomes

Demos & presentations

Stakeholder management

Job description

Datadog Sales Engineers help qualify and close opportunities with customers and partners by providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). As a Sales Engineer 2, you will independently own technical engagements throughout the sales cycle, partnering closely with Customer Success Managers to align customer business objectives with Datadog's platform. You will also collaborate across Engineering, Support, Product, and various other cross-functional teams to resolve customer concerns, advocate for customer needs, and serve as a trusted technical advisor throughout the evaluation process.

If you want to join a friendly, passionate team with limitless potential, we'd love to meet you!

At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do

• Partner with the Customer Success team to articulate Datadog's value proposition, vision, and technical strategy throughout the sales cycle.
• Deliver tailored product demonstrations and technical presentations that map customer challenges to Datadog solutions.
• Assist with technical discovery by identifying customer business objectives, technical challenges, and success criteria.
• Own technical evaluations (POCs) from kickoff through successful completion, proactively driving customer engagement and removing technical blockers.
• Continually expand your expertise across Datadog's platform while building competitive knowledge and technical credibility.
• Develop trusted relationships with customer technical stakeholders, communicating business value to buying teams and helping position accounts for a successful long-term partnership that sets the stage for future growth.
• Contribute to team success by sharing best practices, mentoring newer Sales Engineers, and supporting enablement initiatives.
• Think creatively to solve a wide variety of technical challenges throughout the sales cycle.

Who You Are

• Ideally 1.5 years or greater as a Sales Engineer or in a comparable customer-facing technical role
• Strong understanding of cloud infrastructure, modern application architectures, observability, and/or DevOps technologies
• Experience with modern infrastructure technologies, such as cloud platforms, containers, Kubernetes, microservices, networking, and/or operating systems
• Able to translate technical capabilities into meaningful business outcomes for customers
• Comfortable independently leading technical presentations, product demonstrations, and evaluations
• Skilled at navigating multiple customer stakeholders while managing several active evaluations simultaneously
• Effective communicator and collaborator with both technical practitioners (Developers, SREs, Platform Engineers, Operations teams) and business stakeholders
• Curious, adaptable, and eager to continually learn and expand technical expertise
• Enjoys a hybrid office culture and spending time in-person at our Denver office
• Able to sit for up to 4 hours while traveling to and from client sites
• Able to travel via auto, train, or air up to 25% of the time

Benefits and Growth

• Best-in-class onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program
• New hire stock equity (RSUs) and Employee Stock Purchase Plan (ESPP)
• Continuous professional development, product training, and career growth opportunities
• An inclusive company culture with Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$92,000—$122,000 USD

About Datadog

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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