Solutions Engineer - Customer Success

Datadog

Massachusetts

Hybrid

USD 80,000 - 106,000

Full time

14 days+

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Benefits offered by this job

Best-in-breed onboarding

Generous global benefits

Stock RSUs

Employee stock purchase plan (ESPP)

Mentor and buddy program

Career pathing

Inclusion and Community Guilds

Job summary

Datadog is seeking a Sales Engineer to help qualify and close opportunities in a hybrid Boston office presence. You will articulate Datadog’s value, deliver compelling product demonstrations, and support technical evaluations (POCs) while collaborating with product teams on feature requests.

The role requires at least one year in technical sales, knowledge of modern web development and cloud architectures, and strong communication.

Qualifications

At least 1 year of experience in a technical sales and/or post-sales role.
Working knowledge of modern web development, DevOps monitoring, and cloud architecture/technologies.
Comfortable delivering technical presentations/demos.
Willingness to travel up to 15% and sit onsite in a hybrid Boston office.

Responsibilities

Partner with the sales team to articulate the Datadog value proposition, vision and strategy to customers.
Continually learn new technology to build competitive knowledge, technical skill, and credibility.
Deliver product and technical presentations with potential clients.
Have a direct line of communication with the product team to collaborate on feature requests.
Help clients onboard the product and assist when they run into roadblocks.
Think creatively about a wide variety of technical challenges during the pre-sales life cycle.