Solutions Engineer, Customer Integrations & Impact

SuprAIJobs; San Jose (CA); Hybrid; USD 166,000 - 200,000; Full time

Benefits offered by this job

Equity grants

Medical, dental, & vision coverage for

Unlimited PTO

Job summary

Coactive AI in San Jose, CA is seeking a Software Engineer focused on customer solutions to bridge sales, customer success, product and engineering, delivering technical integrations for prospects and customers. You will join as a founding member of the Solutions team, acting as the go-to technical expert for Go-To-Market, deployments, and integrations.

We are looking for a strong background in Python/SQL, customer-facing roles, and modern prototyping frameworks, with a hybrid work model in the

Qualifications

• BS (or higher) in Computer Science or related field, or equivalent professional experience.
• 5+ years of production-level experience in Python and SQL.
• Experience with modern frameworks and technologies for building prototypes quickly, such as Streamlit, FastAPI, Flask, Jupyter, etc.
• Experience in designing and building integrations with customers, such as by leveraging open-source tools, API-based services, client SDKs, etc.
• 5+ years of experience in customer facing technical roles is preferred (can include roles such as sales engineering, solutions engineering, DS/ML consulting, etc.)
• Ability to collaborate with non-technical stakeholders to navigate towards solutions that deliver success to customers
• Ability to effectively communicate and guide technical and executive audiences, whether in demos, sales calls or in-person customer visits
• Ability to provide technical mentorship to other technical and non-technical team members, such as sales engineers, solutions engineers, and/or account executives
• Previous experience in a fast-paced startup environment is a plus
• Previous experience in ML/AI focused roles is a plus (e.g. ML engineer)
• Previous experience building integrations with DAMs and internal customer applications is a plus

Responsibilities

• Be an expert and evangelist of the Coactive product.
• Be the resident technical solutions and integrations expert for the Go-To-Market team.
• Provide technical guidance and support to sales and customer success.
• Provide feedback from the field to product and engineering.
• Work closely with prospects and customers to deliver technical solutions and integrations into their systems.
• Lead and execute successful Proof-of-Value engagements for prospects and technical integrations for customers
• Maintain clear documentation and streamlined processes to facilitate efficient collaboration
• Occasional travel to customer sites and industry conferences may be required
• Shape best practices and company culture as we grow

Skills

Python

SQL

Communication

Cross-functional collaboration

Mentorship

Education

BS in Computer Science or related field

Tools

Streamlit

FastAPI

Flask

Jupyter

APIs

SDKs

Job description

Coactive AI in San Jose, CA is seeking a Software Engineer focused on customer solutions to bridge sales, customer success, product and engineering, delivering technical integrations for prospects and customers. You will join as a founding member of the Solutions team, acting as the go-to technical expert for Go-To-Market, deployments, and integrations.

We are looking for a strong background in Python/SQL, customer-facing roles, and modern prototyping frameworks, with a hybrid work model in the