AI-Driven Solutions Engineer for Integrations

Augment; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive Salary + Stock Options

Health, Vision, and Dental Benefits

Flexible PTO

On-site Gym

Job summary

Augment is seeking an experienced Solutions Engineer to design and deliver integrations, automations, and AI-powered workflows for freight brokers, carriers, and 3PLs. You’ll prototype solutions, guide onboarding, and bridge gaps between sales, product, and customer success.

You’ll work hands-on on technical architectures, solve complex business problems with AI, and drive adoption to scale our platform for long-term customer success.

Qualifications

• 3+ years in a solutions engineering role in a high-growth software environment.
• Proven ability to design, prototype, and ship integrations, automations, or connected applications with autonomy.
• Hands-on experience with AI/LLM tooling — e.g., LLM frameworks, orchestration platforms, or building workflows with agents and prompts.
• Exposure to at least one modern programming language (Python, TypeScript, Go, or similar).
• Strong experience with APIs, SDKs, webhooks, or integration layers.
• Background in customer-facing work (discovery calls, technical workshops, or implementations).
• Ability to translate customer problems into technical solutions and architectures.
• Comfort working in early-stage, dynamic environments without detailed playbooks.
• Excellent communication skills — able to present to both technical and business stakeholders.

Responsibilities

• Partner with sales, product, and operations on discovery calls, workshops, and design sessions.
• Translate customer business problems into technical architectures, workflows, and integration roadmaps.
• Act as a technical champion during onboarding, removing blockers and guiding implementations.
• Rapidly prototype integrations, automations, or agent workflows to validate fit and feasibility.
• Move prototypes into production‑level code, collaborating on scalability, testing, monitoring, and reliability.
• Build and maintain SDKs, API clients, connectors, and middleware for customer systems.
• Establish and implement best practices for data modeling, prompt engineering, agent orchestration, and error handling.
• Capture customer feedback and articulate it to product & engineering for roadmap prioritization.
• Produce design docs, integration guides, technical documentation, and training materials.

Skills

Solutions engineering

AI/LLM tooling

Programming: Python/TypeScript/Go

APIs & SDKs

Customer-facing

Communication skills

Onboarding and design sessions

Problem translation to tech solutions

Tools

SDKs

API clients

Orchestration platforms

Job description

Augment is seeking an experienced Solutions Engineer to design and deliver integrations, automations, and AI-powered workflows for freight brokers, carriers, and 3PLs. You’ll prototype solutions, guide onboarding, and bridge gaps between sales, product, and customer success.

You’ll work hands-on on technical architectures, solve complex business problems with AI, and drive adoption to scale our platform for long-term customer success.