Solutions Engineer — AI SaaS Platform (Hybrid NYC)

monday.com

New York (NY)

Hybrid

USD 120,000 - 160,000

Full time

4 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Hybrid work

AI-powered product suite

Competitive compensation

Learning & development

Global team culture

Job summary

monday.com is looking for a Solution Engineer (Product Experts) to join the Solutions Engineers group in a hybrid NYC role. You’ll help prospects understand the value of our AI-powered platform, leveraging deep product knowledge and SaaS deployment experience to support the sales process.

You’ll establish team methodologies, work with Sales, Product, and Customer Success, and help map business processes to our platform.

Qualifications

3+ years in a Pre-Sales Engineering role (or similar) in a SaaS environment.
Strong problem-solving skills.
A deep technical curiosity for how IT systems work in a business context.
Great communication and customer-facing skills.
Understanding of JSON and RESTful APIs.
Understanding of GraphQL - an advantage.
Ability to clearly articulate technical topics to a non-technical audience.
Business process mapping skills.
Experience responding to security requirements from customers.
Exceptional teamwork capabilities.

Responsibilities

Explain the value of monday to prospects and lead the technical aspects in large and complex sales processes.
Work closely with our salespeople and help streamline monday's sales process.
Map out prospects' business processes and assist them to implement them in our platform.
Establish pre-configured solution packages and define best practices.
Help to strategize large opportunities.