Solutions Engineer

monday.com; New York (NY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work

AI-powered product suite

Competitive compensation

Learning & development

Global team culture

Job summary

monday.com is looking for a Solution Engineer (Product Experts) to join the Solutions Engineers group in a hybrid NYC role. You’ll help prospects understand the value of our AI-powered platform, leveraging deep product knowledge and SaaS deployment experience to support the sales process.

You’ll establish team methodologies, work with Sales, Product, and Customer Success, and help map business processes to our platform.

Qualifications

• 3+ years in a Pre-Sales Engineering role (or similar) in a SaaS environment.
• Strong problem-solving skills.
• A deep technical curiosity for how IT systems work in a business context.
• Great communication and customer-facing skills.
• Understanding of JSON and RESTful APIs.
• Understanding of GraphQL - an advantage.
• Ability to clearly articulate technical topics to a non-technical audience.
• Business process mapping skills.
• Experience responding to security requirements from customers.
• Exceptional teamwork capabilities.

Responsibilities

• Explain the value of monday to prospects and lead the technical aspects in large and complex sales processes.
• Work closely with our salespeople and help streamline monday's sales process.
• Map out prospects' business processes and assist them to implement them in our platform.
• Establish pre-configured solution packages and define best practices.
• Help to strategize large opportunities.

Skills

Pre-Sales Eng

Problem solving

Technical curiosity

Verbal communication

JSON & REST APIs

GraphQL

Explain technical topics

Business process mapping

Security inquiries

Teamwork

Hybrid work

Job description

monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

About The Role

Our sales team is growing and we are looking for a strong Solution Engineer (Product Experts) to join the Solutions Engineers group.

As a Solution Engineer at monday, you’ll play a critical role in helping our prospects understand the value of our platform. Through your deep product knowledge, expertise in how companies use and deploy SaaS applications, and objection handling in customer interactions, you’ll support our sales team with the sales process.

We are looking at experienced individuals that would be able to establish the team’s methodologies and streamline our sales processes. You’ll be a strategic member of our team working closely with Sales, Product and Customer Success

Please note that this is a hybrid position of 3 days/week in our NYC office.

• You will play a critical role in helping our prospects understand the value of monday

• Leverage deep product knowledge to lead the technical aspect in large and complex sales processes

• Work closely with our salespeople and help streamline monday's sales process

• Map out prospects' business processes and assist them to implement them in our platform

• Establish pre-configured solution packages and define best practices

• Help to strategize large opportunities

Requirements

• 3+ years in a Pre Sales Engineering role (or similar) in a SaaS environment

• Strong problem-solving skills

• A deep technical curiosity for how IT systems work in a business context

• Great communication and customer-facing skills

• Understanding of JSON and RESTful APIs

• Understanding of GraphQL - an advantage

• Ability to clearly articulate technical topics to a non-technical audience

• Business process mapping skills

• Experience responding to technical questions and security requirements from customers

• Exceptional teamwork capabilities

• Willing to work on a hybrid schedule (3x/week in our NYC office)

What monday.com can offer you:

• Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall

• Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide

• Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success

• Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we

• A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more