Senior AI Deployment Strategist

monday.com; New York (NY); Hybride; USD 130 000 - 180 000; Plein temps

Résumé du poste

monday.com is seeking a Deployment Strategist within our Professional Services team in New York. You will own the full arc of strategic services engagements—from initial discovery to production AI deployment and value realization—scoping, pricing, and leading delivery with executives and partners.

This hybrid role requires up to 20% travel, strong enterprise-frontend and architecture credibility, and the ability to translate customer needs into scalable AI-enabled solutions.

Qualifications

• 5+ years in professional services delivery or program management.
• Experience in B2B SaaS delivery in enterprise environments.
• Hands-on with Generative and Agentic AI tools and architecture discussions.
• Commercial savvy to scope, price, and support sales of services.
• Experience with consumption-based pricing is a strong plus.
• Proven ability to lead cross-functional delivery teams.
• Strong presentation skills with executives and stakeholders.

Responsabilités

• Lead discovery with executives and process owners, then build the deployment strategy with them.
• Translate that strategy into a scoped and priced services engagement, owning packaging, effort and unit estimation, and the proposals and statements of work.
• Support the sale of services alongside the Account Owner, articulating the path from current state to AI in production.
• Define the work clearly enough for someone else to build it, then bring in the forward deployed consultants and engineers.
• Own timeline, budget, quality, risk, and commercial administration across engagements.
• Define the work plan with customers on ongoing engagements and decide which AI use cases to build next.
• Own AI value realization inside engagements, tracking consumption against the plan.
• Identify and drive the next outcome opportunity within accounts.
• Communicate status, risk, and progress to stakeholders at every level.
• Feed the practice with patterns, estimation inputs, and playbooks.

Connaissances

Delivery management

B2B SaaS delivery

Generative AI

Commercial acumen

Delivery leadership

Executive communication

Formation

BA or BS degree

Outils

CRM platforms

Work management systems

ERP systems

AI tooling

Description du poste

monday.com is seeking a Deployment Strategist within our Professional Services team in New York. You will own the full arc of strategic services engagements—from initial discovery to production AI deployment and value realization—scoping, pricing, and leading delivery with executives and partners.

This hybrid role requires up to 20% travel, strong enterprise-frontend and architecture credibility, and the ability to translate customer needs into scalable AI-enabled solutions.