AI-Driven Solutions Architect for Complex Systems

LE001 ModSquad, Inc.; United States; Remote; USD 100,000 - 120,000; Full time

Job summary

LE001 ModSquad, Inc. is seeking a Solutions Architect to lead the design of complex, multi-system solutions. You will partner with clients and the sales team, providing architectural guidance and enhancing client operations through innovative AI and integration strategies.

The position requires over 5 years of experience in solution design and expertise with leading platforms such as Zendesk and Zoom CX. ModSquad is committed to equal opportunity in employment.

Qualifications

• 5+ years in solution design or architecture.
• Experience with AI-powered systems and integrations.
• Strong communication skills and mentoring abilities.

Responsibilities

• Lead the design of multi-system solutions.
• Partner with sales on technical opportunities.
• Research new platform capabilities.

Skills

Solution design

System architecture

Technical consulting

API integration

AI workflows

Communication skills

Tools

Zendesk

Zoom CX

Workato

Observe.ai

Job description

LE001 ModSquad, Inc. is seeking a Solutions Architect to lead the design of complex, multi-system solutions. You will partner with clients and the sales team, providing architectural guidance and enhancing client operations through innovative AI and integration strategies.

The position requires over 5 years of experience in solution design and expertise with leading platforms such as Zendesk and Zoom CX. ModSquad is committed to equal opportunity in employment.