Senior Solutions Architect: AI-Driven Systems

ModSquad; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

ModSquad is seeking a Solutions Architect who will lead the design of complex multi-system solutions for diverse clients. You will not only design solutions but also help shape the team's approach to complex challenges, guiding clients through technical decisions. This role involves partnering with the sales team on intricate opportunities and providing crucial architectural guidance throughout the project lifecycle.

The successful candidate will have 5+ years of experience in solution design, expertise in multiple platforms, and a proven track record in AI systems design. Exceptional communication and mentorship abilities are essential.

Qualifications

• 5+ years in solution design, system architecture, or technical consulting.
• Expertise in core platforms like Zendesk, Zoom CX, Workato, or Observe.ai.
• Experience designing AI systems and understanding AI governance.
• Strong fluency with APIs and integration architecture.
• Ability to mentor teammates and clear communication skills.

Responsibilities

• Lead design of complex multi-system solutions from discovery to implementation.
• Partner with sales on technical opportunities.
• Set implementation standards for the Solutions Engineering team.
• Provide architectural guidance on complex engagements.
• Research new platform capabilities and translate them into practical applications.

Skills

Solution design

System architecture

Technical consulting

AI-powered systems design

API integration

JSON

Pre-sales engagement

Mentorship

Communication

Job description

ModSquad is seeking a Solutions Architect who will lead the design of complex multi-system solutions for diverse clients. You will not only design solutions but also help shape the team's approach to complex challenges, guiding clients through technical decisions. This role involves partnering with the sales team on intricate opportunities and providing crucial architectural guidance throughout the project lifecycle.

The successful candidate will have 5+ years of experience in solution design, expertise in multiple platforms, and a proven track record in AI systems design. Exceptional communication and mentorship abilities are essential.