Solutions Engineer

compliancygroupllc; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

compliancygroupllc seeks a senior solutions engineer to act as the primary technical partner for healthcare compliance software customers evaluating or transitioning platforms. The role blends technical discovery, tailored demonstrations, sandbox work, migration planning, and solution configuration across a multi-year program starting in late 2026 through 2028.

Clear communication to both technical and business stakeholders is essential.

Qualifications

• Minimum 5 years in a solutions engineer, sales engineer, solutions architect, or similar pre-sales role.
• Ability to demonstrate complex software and discuss configuration in real time.
• Experience managing relationships with large, complex organizations.

Responsibilities

• Lead technical discovery and assess customer environments, workflows, and migration objectives.
• Design migration paths and conduct tailored demos and sandboxes.
• Determine how legacy and go-forward platforms address organizational needs and migration suitability.
• Configure solutions and perform minor technical changes for implementations.
• Support smooth migrations with customer success teams and drive value realization.
• Create technical docs, migration guides, and reusable talk tracks and share feedback with product/engineering teams.

Skills

Solutions engineering

Technical pre-sales

Product depth

Communication

Storytelling

Ambiguity tolerance

Collaborative work style

Job description

Role overview

Serve as the primary technical partner for healthcare compliance software customers evaluating or transitioning between platforms. This high-visibility role combines technical discovery, tailored demonstrations, sandbox work, migration planning, and solution configuration throughout a multi-year program beginning in late 2026 and expected to remain a priority through the end of 2028. The position requires someone who can explain complex product and infrastructure details clearly to both technical and business stakeholders.

Responsibilities

• Lead technical discovery and assess each customer’s environment, current workflows, pain points, implementation requirements, and migration objectives.
• Design practical migration paths and conduct deep-dive demonstrations and sandboxes tailored to the customer’s stage in the evaluation or transition process.
• Help determine how the legacy and go-forward platforms can address different organizational needs, including when a migration is appropriate.
• Configure solutions and make minor technical changes needed for prospect and customer implementation success.
• Partner with customer success teams to support smooth migrations, successful onboarding, and rapid realization of value.
• Create technical documentation, migration guides, and repeatable talk tracks while sharing customer feedback and migration friction with product and engineering teams.

Requirements

• At least five years of experience as a solutions engineer, sales engineer, solutions architect, or in a comparable technical pre-sales role.
• Strong product depth, including the ability to demonstrate complex software, discuss configuration and implementation details, and answer difficult technical questions in real time.
• Experience managing relationships with large, complex organizations, preferably involving deeply technical enterprise software.
• Working knowledge of enterprise security, compliance, and IT processes and the ability to navigate those areas confidently.
• Excellent written and verbal communication, with confidence presenting to individuals, small groups, and larger audiences.
• Strong storytelling and positioning skills, plus the ability to connect technical capabilities to measurable customer value.
• Comfort with ambiguity, evolving priorities, and a developing migration playbook, together with a collaborative, low-ego, self-starting working style.

Nice to have

• Experience with healthcare compliance, governance, risk, security, or related software products.
• Previous involvement in product migrations, platform transitions, or consolidation efforts.
• Experience collaborating with distributed or offshore teams.
• An interest in working in a small, fast-moving environment where processes are still being established.

Benefits and work setup

• Remote position associated with a U.S.-based organization; qualified candidates both onshore and offshore are being evaluated.
• The stated employment policy prohibits discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, and other legally protected characteristics.