Solutions Engineer

Riverbed Technology; Agawam (MA); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Flexible workplace policies

Employee resource groups

Learning and development resources

Job summary

Riverbed Technology in Massachusetts is seeking a Solutions Engineer to work in a dynamic pre-sales environment, crafting technical solutions for global enterprises. You will act as the technical subject matter expert, collaborating closely with sales teams and managing complex pre-sales activities.

The ideal candidate has extensive pre-sales experience, a deep understanding of enterprise sales cycles, and strong consultative skills. Riverbed offers flexible workplace policies and comprehensive employee wellness programs.

Qualifications

• Deep understanding of enterprise sales cycles and various selling strategies.
• Knowledge of competitive industries and product offerings.
• Proven consultative skills in presales or professional services.

Responsibilities

• Serve as the technical subject matter expert throughout the sales process.
• Collaborate with the Sales team managing the sales cycle.
• Understand customer business & technical requirements to create proposals.

Skills

Pre-sales experience

Technical sales

Consultative skills

Understanding of enterprise sales cycles

Job description

Position

Title: Solutions Engineer

Location: US - Texas or NorthEast

Technology Specialization: Unified Observability

Riverbed is looking to hire Solutions Engineers, to function in a highly technical pre‑sales environment, creating technical solutions to solve business problems for global enterprises.

What you will do

• Serve as the technical subject matter expert throughout the sales process. Owning and managing various pre‑sales activities – including technical presentations, demonstrations, and proof‑of‑concept projects.
• Collaborate with the Sales team, jointly owning the sales cycle and account plan.
• Help to drive deeper & wider into the account – identifying requirements for additional resources from other departments within the customer, customer alternatives (i.e., other means of handling their current requirements), and potential internal sponsors.
• Understand and document customer business & technical requirements and use them to create value‑based proposals, addressing business drivers & pain points – guiding the technical sales cycle towards a technical close & a business win.
• Build strong relationships with key contacts in the partner ecosystem. Work with Channel Sales team to build and strengthen relationships with partners; Oversee product and solutions training and enablement of the partner ecosystem so that they can be leveraged to help drive opportunities to technical close.

What makes you an ideal candidate

• Experience in a pre‑sales role, with a deep understanding of enterprise sales cycles and various selling strategies.
• Relevant competitive knowledge – i.e., industry, technologies and product offerings, evolving technologies, and threats.
• Proven consultative skills from prior performance engineering engagements in presales or professional services.
• Able to travel 20% - 40%
• Outgoing personality and passionate about technical sales and working with customers.

What we offer

Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well‑being of our employees.

Benefits & Perks vary by Country.

Equal Employment Opportunity

Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or childbirth (including breastfeeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws.