Solutions Engineer (TS/SCI FSP) – Intelligence Community

Riverbed Technology; Virginia (MN); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Flexible workplace policies

Learning and development resources

Career progression pathways

Job summary

Riverbed Technology is looking for a Solutions Engineer (TS/SCI FSP) to support the Intelligence Community. You will manage pre-sales processes, provide technical expertise, and create proposals addressing business drivers.

The ideal candidate will have experience supporting DOD/IC agencies, knowledge in AIOps, and an active TS/SCI Fullscope Polygraph clearance. Riverbed offers flexible workplace policies and a commitment to employee development.

Qualifications

• Multiple years’ experience supporting DOD/IC agencies.
• Experience in a pre‑sales role with a deep understanding of enterprise sales cycles.
• Strong technical knowledge in AIOps and observability.
• Active TS/SCI Fullscope Polygraph clearance.

Responsibilities

• Serve as the technical subject matter expert during sales processes.
• Collaborate with Sales team to manage sales cycles.
• Create value‑based proposals addressing business drivers.

Skills

Pre-sales experience

Technical knowledge in AIOps

Understanding of enterprise sales cycles

Problem-solving skills

Ability to implement IT projects

Job description

Riverbed leads in AI‑powered observability solutions for digital experiences and IT efficiency.

Position

Title: Solutions Engineer (TS/SCI FSP) – Intelligence Community

Location: Washington DC Metro Area (Northern Virginia)

Clearance Level: TS/SCI FSP (active)

Technology Specialization: Digital Employee Experience (Observability)

What You Will Do

• Serve as the technical subject matter expert throughout the sales process. Own and manage pre‑sales activities, including technical presentations, demonstrations and proof‑of‑concept projects.
• Collaborate with the Sales team to jointly own the sales cycle and account plan.
• Help drive deeper and wider into accounts by identifying additional requirements from other departments, alternative solutions and potential internal sponsors.
• Understand and document customer business and technical requirements, then create value‑based proposals addressing business drivers and pain points to guide the technical sales cycle toward a technical close and a business win.
• Build and increase Riverbed’s relevance with customers by qualifying their needs, desired outcomes and benefits and positioning Riverbed’s solution portfolio in that context.

What Makes You an Ideal Candidate

• Multiple years’ experience supporting DOD/IC agencies.
• Experience in a pre‑sales role with a deep understanding of enterprise sales cycles and various selling strategies.
• Strong technical knowledge in one or more of the following: AIOps, Digital Employee Experience, Infrastructure Observability, Network Observability, Cloud Observability and/or Application Observability.
• Competitive knowledge – industry, technologies, product offerings, evolving technologies and threats.
• Ability to understand complex technical and selling situations and solve problems or solicit required resources.
• Demonstrated ability to implement, drive and track IT projects to successful closure.
• Active TS/SCI Fullscope Polygraph clearance.

What We Offer

Employee benefits include flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, community engagement initiatives and global wellness programs.

Equal Employment Opportunity

Riverbed is an equal employment opportunity/Affirmative Action employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child‑birth (including breastfeeding), genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws.