Solutions-Driven Product Support Specialist

Marvin; Minnesota; On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

$1,500 sign-on bonus

Relocation benefits

Health insurance

Paid holidays

Paid parental leave

401(k) match

Job summary

Marvin is seeking a Product Support Specialist to join our Technical Product Support Department in Warroad, MN. You will help customers understand product options, pricing, and specifications while delivering clear, timely support that meets customer needs and production requirements.

This role emphasizes collaboration, problem-solving, and learning product systems quickly. A relocation benefit is available, and a sign-on bonus of $1,500 is offered for joining Marvin.

Qualifications

• 1-2 years of experience in estimating, drafting, construction, or related discipline.
• Comfort using Microsoft Office products.
• Ability to learn AutoCAD through provided training.

Responsibilities

• Provide customers with timely, accurate guidance on product capabilities, limitations, and specifications.
• Prepare pricing, estimates, structural analyses, and AutoCAD drawings.
• Solve complex and unique challenges using creative and practical problem-solving.

Skills

Microsoft Office

AutoCAD

Collaboration

Problem-solving

Education

Associate degree in a related field

Tools

Excel

Job description

Marvin is seeking a Product Support Specialist to join our Technical Product Support Department in Warroad, MN. You will help customers understand product options, pricing, and specifications while delivering clear, timely support that meets customer needs and production requirements.

This role emphasizes collaboration, problem-solving, and learning product systems quickly. A relocation benefit is available, and a sign-on bonus of $1,500 is offered for joining Marvin.