Solutions-Driven Inside Sales and Service Pro

MRC Global US Inc; Stow (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

MRC Global US Inc is hiring to deliver responsive customer support and drive branch performance. You will respond to inquiries, develop accounts, and generate quotes using the MRC Global database while maintaining accurate customer records and supporting sales initiatives.

You will work with internal teams to ensure timely delivery, maintain quality standards, and provide knowledgeable product information. A high school diploma or GED is required with some post-secondary training and 2+ years in

Qualifications

• High School Diploma or GED plus post-secondary training or education.
• 2+ years in customer service, inside sales, or warehouse with increasing responsibility.
• Demonstrated computer and software proficiency; strong communication skills.

Responsibilities

• Respond to customer inquiries and develop accounts; generate quotes.
• Maximize gross margin by analyzing quotes and opportunities to grow sales.
• Enter and maintain orders, manage customer files, and coordinate with internal departments.

Skills

Customer service

Inside sales

Warehouse operations

Leadership/supervisory

Computer proficiency

Effective communication

Education

High School Diploma or GED

Post-secondary training/education

Tools

MRC Global database

CRM software

Job description

MRC Global US Inc is hiring to deliver responsive customer support and drive branch performance. You will respond to inquiries, develop accounts, and generate quotes using the MRC Global database while maintaining accurate customer records and supporting sales initiatives.

You will work with internal teams to ensure timely delivery, maintain quality standards, and provide knowledgeable product information. A high school diploma or GED is required with some post-secondary training and 2+ years in