Solutions Consultant: Post-Sales

Higharc Inc.; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company is seeking an experienced Solutions Consultant to support the sales team by addressing customer challenges and demonstrating Higharc's solutions. The role involves process mapping, customer engagement, and creating tailored demos. The ideal candidate has extensive experience in the homebuilding industry and strong consulting skills. Higharc offers a remote-first environment with competitive salaries, equity, and comprehensive health benefits.

Benefits

Comprehensive medical coverage

Dental coverage

Vision coverage

Unlimited PTO

Maternity/paternity leave

401K

Home office stipend

Short and long-term disability plans

Qualifications

• 8+ years experience in homebuilding industry with customer needs identification.
• Proven success in learning new technologies and product capabilities.

Responsibilities

• Develop extensive Process Mapping for prospective customers.
• Perform bespoke demos and create ROI documentation.

Skills

Customer-facing presentation skills

Consulting skills

Process Mapping

Tools

AutoCad

BIM

Revit

Job description

Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. In 2024, we raised a $53M Series B fundraising round with support from top-notch venture capital firms and more than 18 strategic investors—industry leaders in construction, building products manufacturing, and distribution.

We are seeking an experienced Solutions Consultant who will work closely with our sales team to close new business by addressing prospects’ challenges and helping to demonstrate how Higharc is the solution to these challenges.

Join a team of leaders from Autodesk, Electronic Arts, Nike, WeWork, and Apple. We’re backed by investors and advisors including Spark Capital, Lux Capital, the CPO of Adobe and the designer of the Nest Thermostat.

What You’ll Do:

• Develop extensive Process Mapping (deep discovery of processes and workflow), with defined points of value and ROI for each department, with information to deliver a bespoke demo, for prospective customers at decision stage
• Manage the ongoing development of Process Mapping Exercise output and refine Process Mapping exercises, questions, documentation, templates
• Update the CRM for relevant departments: Sales, Marketing, Product and Engineering and Drive cross-departmental meetings to share findings
• Document meetings and inputs thereof for use by stakeholders to create ROI documentation and validation, success plans, bespoke demos, and hand-off documents
• Perform bespoke demos for prospective customers and create ROI docs, business implementation strategy, Success Plans, and hand-off documentation

About You:

You are passionate about homes, construction, or home design and you thrive in a customer-facing position that allows you to support the sales team in the discovery, validation, strategy, and design for prospective customers. You also have:

• 8 plus years of experience, ideally within the homebuilding industry, identifying customer needs and relating them to ROI
• Heavily developed business and consulting skills, preferably within the homebuilding industry
• Ability to assess a complex situation and focus on developing strategies for applying and evolving the company’s proprietary data to address significant customer challenges
• Strong customer-facing presentation skills/ ability to perform demos
• Proven success in learning new technologies and product capabilities
• Ideally have experience, using AutoCad, BIM, Revit

Higharc has been remote first since our founding in 2018. We offer flexible hours so you can do your best work without missing out on life. Higharc offers competitive salaries with significant equity, in a fast-growing, well-funded company. Personal healthiness is an important value for us- we provide comprehensive medical, dental, and vision coverage, with unlimited PTO, and meaningful maternity/paternity leave. You'll also have access to other big-company benefits such like short and long-term disability plans and a 401K. Haven't worked remotely before? We provide a stipend to create the ideal home office.

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