Solutions Consultant: Post-Sales

Higharc; Raleigh (NC); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company in home design is looking for an experienced Solutions Consultant to work closely with the sales team. The role involves developing process maps, conducting customer demos, and creating ROI documentation. Ideal candidates will have a strong background in the homebuilding industry and excellent customer-facing skills. This remote-first company offers flexible hours and competitive benefits, including equity and comprehensive medical coverage.

Benefits

Competitive salaries with significant equity

Comprehensive medical, dental, and vision coverage

Unlimited PTO

Maternity/paternity leave

Disability plans

401K

Stipend to set up home office

Qualifications

• At least 8 years of experience in the homebuilding industry.
• Strong business and consulting skills in the homebuilding sector.

Responsibilities

• Develop comprehensive Process Mapping for prospective customers.
• Perform tailored demos and develop ROI documents.
• Facilitate cross-departmental meetings to share findings.

Skills

Customer-facing presentation skills

Business and consulting skills

Strategy development

Process mapping

Tools

AutoCAD

BIM

Revit

Job description

Higharc is a VC-backed startup transforming how new homes are designed and built. Join a founding team with members who have shipped products for Autodesk, Electronic Arts, Nike, and Apple. In 2024, we raised a $53M Series B round with support from top venture capital firms and industry-leading investors in construction, building products manufacturing, and distribution.

We are seeking an experienced Solutions Consultant to work closely with our sales team to close new business by addressing prospects' challenges and demonstrating how Higharc provides solutions.

Join a team of leaders from Autodesk, Electronic Arts, Nike, WeWork, and Apple. Our investors and advisors include Spark Capital, Lux Capital, the CPO of Adobe, and the designer of the Nest Thermostat.

What You'll Do:

1. Develop comprehensive Process Mapping through deep discovery of processes and workflows, identifying points of value and ROI for each department to enable bespoke demos for prospective customers at the decision stage.
2. Manage and refine the Process Mapping exercises, questions, documentation, and templates.
3. Update CRM systems for relevant departments: Sales, Marketing, Product, and Engineering, and facilitate cross-departmental meetings to share findings.
4. Document meetings and inputs to create ROI documentation, validation, success plans, bespoke demos, and hand-off documents.
5. Perform tailored demos for prospective customers, and develop ROI documents, business implementation strategies, Success Plans, and hand-off documentation.

About You:

You are passionate about homes, construction, or home design, and thrive in a customer-facing role supporting the sales team in discovery, validation, strategy, and design for prospective customers. You also have:

• At least 8 years of experience, ideally in the homebuilding industry, with a focus on identifying customer needs and relating them to ROI.
• Strong business and consulting skills, preferably within the homebuilding sector.
• The ability to assess complex situations and develop strategies for applying and evolving proprietary data to address customer challenges.
• Excellent customer-facing presentation skills and the ability to perform demos.
• Proven success in learning new technologies and product capabilities.
• Ideally, experience with AutoCAD, BIM, Revit.

Higharc has been remote-first since 2018. We offer flexible hours to support your best work and work-life balance. Our benefits include competitive salaries with significant equity, comprehensive medical, dental, and vision coverage, unlimited PTO, maternity/paternity leave, disability plans, 401K, and a stipend to set up your home office.