Solutions Consultant: Post-Sales

Higharc; Raleigh (NC); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company in home design and construction seeks an experienced Solutions Consultant to support sales and demonstrate how their solutions address customer challenges. The role involves process mapping, CRM management, and delivering tailored demos. Flexible hours and competitive salaries are offered.

Benefits

Flexible Hours

Competitive Salaries with Equity

Comprehensive Health Benefits

Unlimited PTO

Support for Home Office Setup

Qualifications

• 8+ years of experience in homebuilding.
• Strong skills in identifying customer needs and ROI.

Responsibilities

• Develop Process Mapping to identify value and ROI.
• Perform bespoke demos for prospects.

Skills

Customer Needs Identification

Presentation Skills

Strategy Development

Tools

AutoCAD

BIM

Revit

Job description

Join to apply for the Solutions Consultant: Post-Sales role at Higharc.

Higharc is a VC-backed startup transforming how homes are designed and built. Join a founding team with experience at Autodesk, Electronic Arts, Nike, and Apple. In 2024, we raised a $53M Series B round supported by top venture capital firms and industry-leading investors in construction and building products.

We seek an experienced Solutions Consultant to work closely with our sales team to close new business by addressing prospects' challenges and demonstrating how Higharc provides solutions.

What You'll Do:

1. Develop Process Mapping, including deep discovery of workflows, to identify value and ROI for each department, enabling tailored demos for prospects at decision stage.
2. Manage and refine Process Mapping exercises, questions, documentation, and templates.
3. Update CRM data for Sales, Marketing, Product, and Engineering; facilitate cross-departmental meetings to share insights.
4. Document meetings and inputs for stakeholders to create ROI documentation, success plans, demos, and hand-off materials.
5. Perform bespoke demos for prospects and create ROI and business strategy documents.

About You:

You are passionate about homes, construction, or design, and thrive in customer-facing roles supporting sales discovery, validation, strategy, and design. You should have:

• 8+ years of experience, ideally in homebuilding, with strong skills in identifying customer needs and ROI.
• Developed business and consulting skills, preferably in homebuilding.
• Ability to assess complex situations and develop strategies using proprietary data to address customer challenges.
• Strong presentation skills and experience performing demos.
• Proven success in learning new technologies and products.
• Experience with AutoCAD, BIM, Revit is a plus.

Higharc has been remote-first since 2018, offering flexible hours, competitive salaries with equity, comprehensive health benefits, unlimited PTO, and support for home office setup.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Consulting, IT, Sales
• Industries: Software Development