Solutions Consultant: Complex Integrations & Cross‑Team Design

Minority Professional Network, Inc.; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan (401k)

Paid Time Off

Training & Development

Travel Bonus

Maternity & Paternal Leave

Job summary

Minority Professional Network, Inc. is seeking a Solutions Consultant to act as a trusted expert across Sales, Customer Experience, Implementation, Product, and Partner teams.

You will scope complex customer needs, design scalable solutions, support implementations, and guide best practices to ensure long-term customer success. You'll collaborate with cross-functional teams to identify risks, validate designs against product capabilities, and help drive repeatable solution design across

Qualifications

• 4+ proven experience in a Solutions Consulting or similar role.
• Experience supporting complex customer solutions from discovery through implementation.
• Strong understanding of business software, IT systems, integrations, and technical/functional solution design.
• Experience with project management and cross-functional collaboration.
• Excellent communication and presentation skills with customers, executives, and teams.
• Ability to identify risks and translate requirements into scalable solutions.
• Willingness to stay current on industry trends, product capabilities, and technologies.

Responsibilities

• Support Sales, Implementation, Product, and Partner teams as a subject-matter expert on complex customer solutions.
• Participate in sales discovery and help scope business requirements, workflows, integrations, data migration, and advanced configurations.
• Identify potential risks, dependencies, edge cases, and product gaps during discovery and solution design.
• Validate proposed solutions against current product capabilities, implementation standards, and delivery feasibility.
• Clearly document scope, assumptions, dependencies, risks, and mitigation strategies.
• Provide solution guidance and support during implementation, including complex workflows, architecture decisions, data strategies, and scope changes.
• Serve as an escalation resource for complex or ambiguous customer and implementation requirements.
• Support partner-led implementations by reviewing solution designs and implementation plans and ensuring consistent quality.
• Collaborate with Product and Engineering to identify recurring implementation challenges, product gaps, and opportunities for improvement.
• Facilitate brainstorming and solution-design sessions with Sales, Implementation, Product, and Partner teams.
• Help develop and improve discovery questions, scoping templates, and solution-design frameworks.
• Coach teams on scalable, supportable solution approaches and best practices.
• Stay current on industry trends, product capabilities, and relevant technologies.

Skills

Solutions Consulting

Discovery & Scoping

Cross-functional Collaboration

Documentation

Communication

Presentation Skills

Risk Assessment

Stakeholder Management

Architectural Design

Data Strategy

Job description

Minority Professional Network, Inc. is seeking a Solutions Consultant to act as a trusted expert across Sales, Customer Experience, Implementation, Product, and Partner teams.

You will scope complex customer needs, design scalable solutions, support implementations, and guide best practices to ensure long-term customer success. You'll collaborate with cross-functional teams to identify risks, validate designs against product capabilities, and help drive repeatable solution design across