Solutions Center Manager — Elevate Sales Support

Genuine Parts Company; Shively Corners (OH); Presencial; USD 85 000 - 110 000; Tempo integral

Resumo da oferta

Genuine Parts Company in Ohio seeks a Solutions Center Manager to lead the local sales support team, ensuring exceptional customer service and alignment with sales goals. You will coordinate with outside sales, analyze inventory, and drive process improvements while mentoring staff.

The role requires a bachelor's degree and 3–5 years of related experience, with strong Microsoft Office skills and mechanical/technical aptitude. Bilingual English/Spanish is a plus.

Qualificações

• Bachelor's degree and 3–5 years related experience or equivalent combination.

Responsabilidades

• Lead, supervise, hire, train, and appraise sales support team at the location.
• Serve customers with product knowledge and strong service orientation.
• Partner with outside sales to grow business and share best practices.
• Analyze location inventory to improve turns and drive sales growth.
• Set goals, monitor metrics, and manage workflow and resources.

Conhecimentos

MS Office

Team building

Time management

Mechanical aptitude

Industrial sales

Bilingual (English/Spanish)

Hydraulics knowledge

Epicor P21 experience

Formação académica

Bachelor's degree

Ferramentas

Epicor P21

Descrição da oferta de emprego

Genuine Parts Company in Ohio seeks a Solutions Center Manager to lead the local sales support team, ensuring exceptional customer service and alignment with sales goals. You will coordinate with outside sales, analyze inventory, and drive process improvements while mentoring staff.

The role requires a bachelor's degree and 3–5 years of related experience, with strong Microsoft Office skills and mechanical/technical aptitude. Bilingual English/Spanish is a plus.