Auto Parts Service & Solutions Specialist

Diehl Hyundai of Sharon; Massillon (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

A Mighty Auto Parts in Ohio is seeking a Service Representative to support repair shops with parts, inventory, and timely deliveries. You will work closely with technicians and managers, provide product information, and help train customers and staff on proper use and handling.

This role emphasizes customer service, teamwork, and accurate documentation to strengthen relationships with local shops.

Qualifications

• Customer focus and relationship-building
• Clear and professional communication with customers and teammates
• Willingness to learn about automotive products
• Collaborative mindset and teamwork
• Ability to adapt in a fast-paced environment

Responsibilities

• Provide product information and technical advice to repair shops.
• Assist with loading, unloading, and maintaining inventory of auto parts.
• Coordinate deliveries and maintain accurate delivery records.
• Train customers and staff on proper product use and handling.
• Maintain clear communication with customers, vendors, and internal teams.
• Review shipments and advise management of discrepancies.

Skills

Customer Focus

Communication

Product Knowledge

Teamwork

Adaptability

Job description

A Mighty Auto Parts in Ohio is seeking a Service Representative to support repair shops with parts, inventory, and timely deliveries. You will work closely with technicians and managers, provide product information, and help train customers and staff on proper use and handling.

This role emphasizes customer service, teamwork, and accurate documentation to strengthen relationships with local shops.