Solutions Architect - West

endorlabs; United States; Remote; USD 190,000 - 250,000; Full time

Benefits offered by this job

Health, dental, vision, and mental健康

401(k) plan

Flexible paid time off

Dog-friendly office

Job summary

EndorLabs is seeking a customer-facing presales professional to help enterprise customers understand and adopt application and software supply chain security solutions. The role covers discovery, product demonstrations, evaluations, solution design, and onboarding for the western region.

You will translate customer needs into concrete technical guidance, lead evaluations, and work with engineering to tailor solutions.

Qualifications

• Experience in presales or a similar customer-facing technical role.
• Solid understanding of software development practices (backend/full-stack, CI/CD, Git, DevOps).
• Familiarity with application security, software supply chain security, IAM, or cloud-native security.
• Knowledge of developer, DevOps, application security, and open-source ecosystems; credible with engineering teams.
• Experience with enterprise customers and navigating a sales cycle.
• Curiosity, collaborative judgment, and an action-oriented approach to solving customer problems.

Responsibilities

• Explain application security and software supply chain security to developers and technical stakeholders.
• Build deep knowledge of the product suite and deliver tailored technical demonstrations.
• Lead customer evaluations and technical discussions, mapping product capabilities to customer needs.
• Collaborate with engineering/product teams to design solutions and share field insights.
• Guide onboarding and adoption to help customers achieve security and development goals.

Skills

Presales experience

Customer-facing role

Software development practices

Security knowledge

Enterprise sales cycles

Curiosity & collaboration

Job description

Role overview

Help enterprise customers understand and adopt application and software supply chain security solutions. This customer-facing technical role spans discovery, product demonstrations, evaluations, solution design, and onboarding, while bringing customer insights back to product and engineering teams. The position focuses on the western region.

Responsibilities

• Explain application security and software supply chain security in ways that engage developers and other technical stakeholders.
• Build deep knowledge of the product suite and deliver tailored technical demonstrations.
• Lead customer evaluations and technical discussions, connecting product capabilities to customer needs.
• Work with engineering and product teams to design solutions and share field insights that inform product development.
• Guide onboarding and adoption so customers can use the solution effectively toward their security and development goals.

Requirements

• Experience in presales or a similar customer-facing technical role, including demonstrations, evaluations, and technical deep dives.
• Solid understanding of software development practices, such as backend or full-stack development, CI/CD, Git workflows, and DevOps tooling.
• Familiarity with application security, software supply chain security, identity and access management, or cloud-native security.
• Knowledge of developer, DevOps, application security, and open-source ecosystems; able to communicate credibly with engineering teams.
• Experience working with enterprise technical customers and navigating a sales cycle.
• Curiosity, collaborative judgment, and an action-oriented approach to solving customer problems.

Benefits and work setup

• Benefits include health, dental, vision, and mental health coverage, a 401(k), and flexible paid time off.
• Opportunities for coworking and team meetups; a dog-friendly office environment is available.
• The advertised compensation range is $190,000-$250,000, potentially including incentives such as commissions, equity awards, or bonuses.