Solutions Architect - SLED (East)

Ladders; United States; Remote; USD 120,000 - 145,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee resource groups

Equity & ESPP

Growth & Development Fund

Parental Leave

Job summary

Ladders is seeking a Solutions Architect - SLED (East) to partner with public sector sales teams and shape technical strategies for state and local education customers. The role leads evaluations, supports procurement, and translates capabilities into outcomes that matter to mission-driven agencies. Location: Remote.

Compensation: $120,000 - $145,000 annually. Ideal candidates have 5–7 years in technical pre-sales in SLED, with cloud, security (GovRAMP/NIST), and experience guiding complex

Qualifications

• 5-7 years in technical pre-sales, consulting, or IT roles within SLED.
• Understanding of SLED procurement processes, including RFPs and cooperative agreements.
• Hands-on experience with the platform and modern software development practices.
• Knowledge of cloud and hybrid deployments in regulated environments.
• Familiarity with security frameworks like GovRAMP and NIST.
• Ability to connect technical solutions to mission outcomes.
• Strong communication skills for diverse audiences.

Responsibilities

• Engage state, local, and education customers with tailored demos and workshops
• Collaborate with account executives to align strategies with customer budgets
• Own the technical evaluation process, including POCs and RFP responses
• Support purchases through cooperative agreements and statewide contracts
• Guide customers on security compliance and the company's capabilities
• Assist in modernizing legacy applications using the platform and AI
• Advise on responsible AI adoption in line with state policies
• Create Customer Success Plans for smooth deployment and adoption
• Build relationships with key stakeholders to advocate for the platform
• Collaborate with systems integrators to scale adoption
• Serve as the SLED customer advocate within the organization

Skills

Technical pre-sales

RFP management

Cloud deployments

Security compliance

Strong communication

Job description

For our client, we are seeking a Solutions Architect - SLED (East) to join the team of a leader in the Information Technology space.

This role will partner closely with public sector sales teams to shape technical strategies that meet the needs of state and local education customers. The position will lead customer evaluations, support procurement processes, and translate technical capabilities into outcomes that matter to mission-driven organizations. It also serves as a key bridge between customers, account executives, and delivery partners to drive adoption, compliance, and long-term success.

The ideal candidate will bring deep experience in technical pre-sales and public sector environments, along with the ability to guide complex software decisions in regulated settings.

Location: Remote

Compensation: $120,000 - $145,000 annually

Responsibilities

• Engage state, local, and education customers with tailored demos and workshops
• Collaborate with account executives to align strategies with customer budgets
• Own the technical evaluation process, including POCs and RFP responses
• Support purchases through cooperative agreements and statewide contracts
• Guide customers on security compliance and the company's capabilities
• Assist in modernizing legacy applications using the platform and AI
• Advise on responsible AI adoption in line with state policies
• Create Customer Success Plans for smooth deployment and adoption
• Build relationships with key stakeholders to advocate for the platform
• Collaborate with systems integrators to scale adoption
• Serve as the SLED customer advocate within the organization

Qualifications

• 5-7 years in technical pre-sales, consulting, or IT roles within SLED sectors
• Understanding of SLED procurement processes, including RFPs and cooperative agreements
• Hands-on experience with the platform and modern software development practices
• Knowledge of cloud and hybrid deployments in regulated environments
• Familiarity with security frameworks like GovRAMP and NIST
• Ability to connect technical solutions to mission outcomes
• Strong communication skills for diverse audiences

Benefits

• Health, financial, and well-being support
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Our client is an equal opportunity employer.