Solutions Architect

Education Management Solutions, LLC.; Pennsylvania; On-site; USD 110,000 - 165,000; Full time

Job summary

Education Management Solutions, LLC. seeks a collaborative Solutions Architect to support Sales and Engineering, translating complex customer requirements into scalable EMS solutions and ensuring long-term success.

You'll partner with Sales, Engineering, and clients to design, present, and deliver technically sound solutions, respond to RFPs, and guide the proposal process while aligning with business needs and pricing strategy.

Qualifications

• Bachelor’s degree in a technical field or equivalent experience.
• Experience in solutions engineering, systems design, or technical pre-sales.
• Ability to translate complex concepts into client-friendly language.
• Excellent communication, presentation, and relationship-building skills.
• Experience with RFPs, technical documentation, and customer requirements.
• Proficiency with MS Office and general business tools.
• Willingness to travel 20–40%.

Responsibilities

• Design solutions: Lead technical discovery and translate customer requirements into scalable EMS solutions.
• Support sales efforts: Partner with Sales to position EMS products and services through technical expertise and solution alignment.
• Engage clients: Build strong relationships with customers to understand their needs and guide solution development.
• Own the technical narrative: Develop and deliver compelling technical presentations, demos, and proposals.
• Drive clarity: Review customer specifications, drawings, and requirements to create detailed Statements of Work.
• Collaborate cross-functionally: Work with Engineering, Product, and Client Support teams to ensure feasibility and success.
• Respond to RFPs: Lead responses to functional and technical requirements in RFPs/RFIs.
• Support deal execution: Assist with proposal development, pricing strategy, and contract alignment.

Skills

Solutions engineering

Systems design

Technical pre-sales

Technical storytelling

Education

Bachelor’s degree in technical field

Tools

MS Office

Business tools

Job description

At Education Management Solutions, we merge essential information across environments, helping organizations align performance and capabilities between education, training, and active provider care.
EMS solutions seamlessly connect and analyze competency-based performance data for curriculum assessment and student performance tracking. Additionally, our open architecture removes silos across OEM hardware, simulation training tools, video conferencing, learning management systems, and external data sources for reporting.
Fusing performance observations and measurements across immersive reality, hands-on education, and classroom instruction; EMS provides a comprehensive learning backbone that elevates the discipline of healthcare anytime, anywhere.

Qualifications

Are you a technically savvy problem-solver who thrives at the intersection of innovation and customer success? Do you enjoy translating complex requirements into practical, scalable solutions? Education Management Solutions (EMS) is seeking a collaborative and client-focused Solutions Architect to support our Sales and Engineering teams in delivering impactful, customized solutions.

This is an opportunity to play a critical role in shaping how our technology is designed, positioned, and delivered to clients. You’ll partner closely with Sales, Engineering, and customers to ensure solutions are technically sound, aligned to business needs, and set up for long-term success.

What You’ll Do

• Design solutions: Lead technical discovery and translate customer requirements into scalable EMS solutions
• Support sales efforts: Partner with Sales to position EMS products and services through technical expertise and solution alignment
• Engage clients: Build strong relationships with customers to understand their needs and guide solution development
• Own the technical narrative: Develop and deliver compelling technical presentations, demos, and proposals
• Drive clarity: Review customer specifications, drawings, and requirements to create detailed Statements of Work
• Collaborate cross-functionally: Work closely with Engineering, Product, and Client Support teams to ensure solution feasibility and success
• Respond to RFPs: Lead responses to functional and technical requirements in RFPs/RFIs
• Support deal execution: Assist with proposal development, pricing strategy, and contract alignment
• Develop technical proposals and bid responses aligned with customer needs
• Ensure all proposed solutions meet customer and company requirements
• Provide input on solution pricing to support margin and growth goals
• Support customer discussions, presentations, and technical validations
• Create and maintain documentation for solution design, scope, and implementation
• Partner with internal teams to ensure smooth transition from sale to delivery
• Assist with vendor coordination and product/service sourcing as needed

What You Bring

• Bachelor’s degree in a technical field or equivalent experience
• Experience in solutions engineering, systems design, or technical pre-sales
• Strong ability to translate complex technical concepts into clear, client-friendly language
• Excellent communication, presentation, and relationship-building skills
• Experience working with RFPs, technical documentation, and customer requirements
• Proficiency with MS Office and general business tools
• Willingness and ability to travel 20–40%

At EMS, we build technology that empowers healthcare educators and improves patient outcomes through better training. As a Solutions Architect, you’ll play a pivotal role in connecting our innovative platform to the real-world needs of our clients. You’ll work alongside a passionate, collaborative team focused on delivering meaningful impact.