Solution Specialist - Screens & Centrifuge Lifecycle

FLSmidth; West Virginia; Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Work-life balance

Training & development

Job summary

FLSmidth is seeking a Solutions Specialist for Screen & Centrifuge Lifecycle Service Line to support customers across the Eastern United States. The role emphasizes on-site support, audits, and active sales collaboration to meet growth targets and deliver technical expertise.

You will work with product lines, engineering and sales teams to tailor solutions, develop market strategies, and travel up to 75% to customer sites and seminars, while building strong client relationships.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in mining/industrial industry.
• Able to travel up to 75% for customer visits and on-site support.

Responsibilities

• Manage customers and consumables across the product lifecycle.
• Complete audits and report performance metrics.
• Develop product pathways across the range and provide market feedback.
• Support proposals and technical presentations to customers.
• Travel region to drive growth and deliver field-based expertise.
• Coordinate with product line, engineering and sales teams.

Skills

Communication

Product knowledge

Sales strategy

Reading drawings

Education

Bachelor's degree

Job description

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, in tackling the climate challenge.It’s a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions in mining and cement.We need your skills, curiosity, and drive for change to fulfill our goal. Together, we enable our customers to produce the materials needed for a better future.## Job scope:The Solution Specialist will be responsible for the Screen & Centrifuge Lifecycle Service Line (Screen, Trommel, Centrifuge, and Wear consumables) within the region, identify business opportunities, generate leads, and foster client relationships to meet or exceed sales goals, support installation assistance as well as inspection and measurements on-site, including wear reports. Ensure customer support, troubleshooting and participate in customer seminars and presentations. Travel within the specific region to drive the growth and offer technical expertise for the Screen & Centrifuge Lifecycle Service Line.## Your responsibilities:* Manage the customers and their consumables throughout the product life cycle* Complete audits and reporting on performance metrics.* Develop product pathways across the entire product range.* Assessing customer needs and recommending the most suitable products/solutions* Identify and develop new businesses in the Eastern United States region* Provides feedback to the business regarding customer needs and market intelligence* Maintain opportunities in the CRM system* Monitor the industry for updates and changes in the product landscape* Be able to perform health checks on customers' sites, review data, and present feedback* Work closely with product line, engineering, and sales teams across FLS.* Support development of specific marketing documents to place solutions primary benefits* Self-driven and able to work with minimum supervision.* Ability to support the Proposal department on complex solutions.## What you bring:* Good communication skills, written and spoken.* Deep product and competitor knowledge to develop effective sales strategies and objection-handling techniques* Capable of communicating complex concepts to customers in simple terms* Able to travel up to 75%, domestic and travel.* Must be physically able to climb onto structures and stairs in industrial plants and mines.* College degree or equivalent experience.* Good experience within the mining/industrial industry. Specific experience with heavy industrial products and/or systems is a plus.* Has experience with screen media consumable products.* Has a mechanical Background, able to read and understand Mechanical drawings## What we offer:* Competitive remuneration package on offer.* Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.* Since 1882, FLSmidth has operated successfully within a global environment.* Development and training within a respected global OEM company.* Access to salary packaging options to allow you to maximize your after-tax income.* Employee Assistance Program for employees and immediate family.* Purchased annual leave options.* Paid Parental Leave* Access to a recognition and benefits platform.* Involvement with community and charity initiatives.As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. Please apply by clicking \"apply\" on this page. Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.**Candidates will be contacted by email.**No recruiters and unsolicited agency referrals please.FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining industries – for more information please visit FLSmidth.com/careers