Field Service Specialist, Lead

FLSmidth; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

RRSP matching

Paid time off

Technical training

Job summary

FLSmidth is seeking a Field Service Specialist to support our Pumps, Cyclones & Valves group. You will install, commission, and troubleshoot heavy equipment at mine sites across the United States.

This fully remote role is based in the Western USA (ideally Tucson, AZ) with 50–75% travel. You will train, lead a small team, and partner with customers to maximize uptime and performance of our PCV products.

Qualifications

• 10+ years of mechanical experience in mining or heavy industry.
• Hands-on with pumps, cyclones, valves or similar equipment.
• Strong troubleshooting abilities under pressure.

Responsibilities

• Lead a field service team of 5–10 on travel schedules and reporting.
• Provide hands-on mechanical support during installations and maintenance.
• Troubleshoot equipment to improve uptime and wear life.
• Assist mine site personnel to optimize equipment performance.
• Support sales by identifying upgrade opportunities.
• Perform pump sizing and cyclone simulations (training provided).
• Deliver customer training on safe use and maintenance.

Skills

Mechanical experience

Slurry pumps experience

Troubleshooting

Travel ready

Strong communication

Education

Technical college diploma

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

Join a team that keeps Mining Moving!

At FLSmidth, we're looking for mechanically skilled professionals to join our Pumps, Cyclones & Valves (PCV) group as a Field Service Specialist . If you're someone who knows your way around heavy equipment, isn't afraid to get your hands dirty, and wants to build a solid career with a respected global OEM-this might be the job for you.

You’ll work on site at mine operations across the Unted States, helping install, commission, and troubleshoot some of the toughest, most reliable equipment in the business. This is a remote role (based in Western USA, ideally Tucson AZ), with frequent travel. This is a fully remote opportunity (but must reside in Western USA) with extensive travel United States to be expected.

Job Scope:

• Leads a team of 5-10 Field Service Support members in travel scheduling, daily report generation and on the job training.
• Provide hands-on mechanical support during installations, commissioning, maintenance, and troubleshooting of FLSmidth pumps, cyclones, and valves.
• Assist mine site personnel in getting the most out of their equipment-improving uptime, performance, and wear life.
• Support our sales team by identifying opportunities to upgrade or replace competitor equipment with FLS solutions.
• Perform basic process evaluations like pump sizing and cyclone simulations (training provided if needed).
• Deliver customer training on safe use, maintenance, and performance tips for our PCV products.
• Prepare clean and professional field reports documenting your work and recommendations.

What you bring:

• 10+ years of mechanical experience, preferably in mining, heavy industry, or rotating equipment. A college diploma or degree in a technical field is an asset but not required.
• Hands-on experience working with slurry pumps, cyclones, valves, or similar equipment.
• Strong troubleshooting skills and a knack for solving mechanical issues under pressure.
• Ability to work independently, communicate well with clients and teammates, and represent the company professionally on site.
• Comfortable traveling frequently-expect 50-75% travel across United States.
• Bilingual (English/Spanish) is a plus but not required.
• Proficiency with basic tools like Microsoft Outlook, Word, and Excel.

What we offer:

• Competitive pay with performance-based incentives.
• RRSP matching program.
• Full health and dental benefits.
• Generous time off (vacation, sick leave, flexible start/stop).
• Long-term job stability with a company that's been around for 140+ years.
• Opportunities for technical training, advancement, and growth.
• Supportive, safety-first culture with real-world impact.

Travel :

Travel is expected in this role. Volumes will vary based on the requirements of the role but 50% to 75% of the time should be expected.

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.

In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children and photographs from your application materials.

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.