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An innovative startup in the cloud storage sector is seeking a dynamic Sales Engineer to join their team. This exciting role involves supporting pre-sales activities and delivering tailored storage solutions to Fortune 500 companies. The ideal candidate will have a strong technical background, exceptional sales experience, and the ability to engage with clients effectively. As part of a fast-paced, home office-based environment, you will collaborate with sales teams, conduct technical presentations, and ensure customer satisfaction through hands-on training and support. If you're passionate about technology and eager to make an impact, this opportunity is perfect for you.
Our client is a fast-growing startup in the cloud storage space, seeking a Sales Engineer to support its pre-sales activities in the north-east of the United States. We are looking for a smart, highly technical team player with extensive sales experience who is enthusiastic to work on delivering storage solutions to leading Fortune 500 companies in North America. This is a home office-based role.
Desired Skills and Experience:
5+ years’ experience as a Sales Engineer in the storage and/or cloud industries
Strong presentation and technical analysis skills
Up to 50% travel with some overnight stays
Storage experience – network-attached storage (NAS), file-systems, object storage. Protocols: CIFS/SMB, NFS. Background in deploying, securing and managing file servers, backup and archiving software.
Cloud or virtualization experience – 2+ years’ experience in VMware (Datacenter Virtualization Certification) or AWS/Azure Certified Solution Architect
Networking/Firewall experience – Proven knowledge of the TCP/IP stack and the following protocols: HTTP, TLS, DNS, LDAP, and SAML v2.
Experience in using network troubleshooting tools such as WireShark.
Operating systems – Microsoft Windows Desktop and Server Platforms (Roles: ADDS & DNS) and Linux (RHEL, CentOS, Ubuntu)
Practical experience with enterprise backup and recovery platforms
Documentation experience to edit guides, sales presentations, network configuration diagrams and asset management.
You will:
Provide product, service, or equipment technical and engineering information by answering questions and requests.
Provide technical sales support throughout the sales cycle. This entails qualifying opportunities, selling the solution on its technical merits, replying to RFI’s and RFP’s, establishing the proposed solution design, sizing the solution and more.
Establish and maintain personal rapport and relationship with customers and partners.
Use professional concepts and company objectives to resolve complex issues in creative and effective ways.
Support the sales teams by delivering technical presentations explaining our products and services to customers and prospective clients.
Collaborate with sales teams to understand the customer requirements and provide technical-sales support.
Conduct proof of concepts (POC’s) with a clearly written and communicated scope of work (SOW) and success criteria.
Transfer knowledge to customers and partners by delivering demos and conducting hands-on training sessions.
Collect and document product feedback and requests for enhancements (RFE’s) for Product Management team.
Submit orders by conferring with technical support staff.