Solution Owner | ERP & Core HR

15 Gundersen Lutheran Admin Svcs; Wisconsin; Híbrido; USD 100.000 - 160.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional development opportunities

Tuition investment program

Employee-centric culture

Descripción de la vacante

Gundersen Health System in Wisconsin seeks a Solution Owner for ERP & Core HR to align the ERP solution with business strategy and drive the roadmap. You will lead cross-functional teams, manage the backlog, and deliver outcomes that improve service delivery.

Requires 3–5 years in agile product ownership and deep ERP core HR knowledge; hybrid work with occasional on-site in Green Bay or La Crosse, WI. Candidates must reside in WI, MI, MN, or IA at hire and immigration sponsorship is not

Formación

• 3 to 5 years of experience in agile product ownership, product or solution management, leadership, or functional area expertise.
• Experience implementing large-scale functional improvements or strategic outcomes.
• Experience facilitating meetings across multiple levels of an organization.
• Ability to work across functional groups and influence without direct authority.
• Strong data analysis skills and understanding of business value.
• Excellent oral and written communication skills with all levels of the organization.
• Deep knowledge of ERP core HR processes and functionality.
• PSPO, CSPO, or similar product ownership certification preferred.

Responsabilidades

• Maximize the value of outcomes delivered by the team.
• Define and drive improvement goals, strategic outcomes, financial goals, and success metrics for the solution.
• Own the solution as a defined capability or set of capabilities that work together to create business value.
• Maintain and prioritize the solution backlog to ensure the highest-value work is delivered first.
• Ensure business solutions align with organizational goals and priorities.
• Develop competitive and differentiating use cases for complex, multi-year opportunities that meet business requirements.
• Identify and interpret end-user requirements for the solution and related services.
• Identify opportunities for solution enhancements within the customer and user base.
• Build and maintain strong relationships with stakeholders and subject matter experts.
• Analyze data and interpret findings to improve service delivery and business outcomes.
• Articulate the business value of services and solutions to functional areas and customers.
• Partner with business areas, enterprise portfolio management, technology, and support teams to define, resource, and deliver new features.
• Develop and manage budgets, track approvals, provide updates, and report progress to management.
• Share responsibility for overall team performance.
• Lead identification of skill gaps and support recruitment efforts as needed.
• Work effectively in a large cross-functional team with individuals at all levels of the organization.
• Maintain regular and predictable attendance.

Conocimientos

Agile

Product ownership

Stakeholder engagement

Communication

Data analysis

Prioritization

Change management

Servant leadership

ERP core HR

Cross-functional teamwork

Educación

Bachelor’s degree in Business Administration, Healthcare Administration, Engineering, or related field

Descripción del empleo

Love + medicine is who we are, it's what we do, it's why people want to work here.

Scheduled Weekly Hours: 40 Solution Owner | ERP & Core HR Department: HR Operations Location: Hybrid - Must be within a reasonable commuting distance to Green Bay or La Crosse, WI for occasional on-site needs. Candidates must reside in WI, MI, MN, or IA at the time of hire.

Please note: Immigration sponsorship (e.g., H-1B) is not available for this position.

Position Summary: The Solution Owner is responsible for aligning the assigned ERP solution with business strategy, driving the vision and roadmap, and ensuring delivery of outcomes that support organizational goals.

This role brings deep ERP and core HR knowledge, decision-making authority, and strong stakeholder engagement to ensure business needs and end-user needs are met.

The Solution Owner shares accountability for solution success with the cross-functional team and thrives in a fast-paced, collaborative environment with a strong focus on continuous improvement.

This role requires strong communication skills and the ability to work effectively with operational and business leaders, Scrum Masters or Project Managers, developers, subject matter experts, and other stakeholders across the organization.

Key Responsibilities

• Accountable for maximizing the value of outcomes delivered by the team.
• Define and drive improvement goals, strategic outcomes, financial goals, and success metrics for the solution.
• Own the solution as a defined capability or set of capabilities that work together to create business value.
• Maintain and prioritize the solution team backlog to ensure the highest-value work is delivered first.
• Ensure business solutions align with organizational goals and priorities.
• Develop competitive and differentiating use cases for complex, multi-year opportunities that meet business requirements.
• Identify and interpret end-user requirements for the solution and related services.
• Identify opportunities for solution enhancements within the customer and user base.
• Build and maintain strong relationships with stakeholders and subject matter experts.
• Analyze data and interpret findings to improve service delivery and business outcomes.
• Articulate the business value of services and solutions to functional areas and customers.
• Partner with business areas, enterprise portfolio management, technology, and support teams to define, resource, and deliver new features.
• Develop and manage budgets, track approvals, provide updates, and report progress to management.
• Share responsibility for overall team performance.
• Lead identification of skill gaps and support recruitment efforts as needed.
• Work effectively in a large cross-functional team with individuals at all levels of the organization.
• Maintain regular and predictable attendance.

Required Education

• Bachelor’s degree in Business Administration, Healthcare Administration, Engineering, or a related field.

Required Experience

• 3 to 5 years of experience in agile product ownership, product or solution management, leadership, or functional area expertise.
• Demonstrated experience implementing large-scale functional improvements or strategic outcomes.
• Experience facilitating meetings across multiple levels of an organization.
• Ability to work across functional groups and influence without direct authority.
• Strong ability to identify gaps, assess opportunities, and recommend improvements.
• Excellent oral and written communication skills with all levels of the organization.
• Ability to lead others with a servant leadership mindset.
• Innovative problem‑solving skills.
• Strong data analysis skills and understanding of business value.
• Demonstrated proficiency in prioritization methods.
• Understanding and use of change management practices.
• Deep knowledge of ERP core HR processes and functionality.

Desired Experience

• Operational experience in a healthcare setting.
• Experience working in an Agile or Scrum environment.

Licensure and Certifications

• Any license or certification required for the area of specialty.
• Knowledge of Agile methodologies such as Scrum or Kanban preferred.
• PSPO, CSPO, or similar product ownership certification preferred.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer

Equal Opportunity Employer Around here, loving your job is part of the job. Join our mission in changing healthcare while finding a career you'll love! Gundersen Health System offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities and you. We've made it a priority to enrich the lives of our employees as they find a career they love. Using each employee’s unique talents and passions, Gundersen is committed to delivering exceptional patient and family‑centered care to the communities we serve. You can be part of an exciting, highly adaptable and mission‑driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated offering an employee‑first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself!

What You Can Expect:

• Empowerment to shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth.
• Culture that encourages self‑care and provides you with opportunities to be your best self at work and at home.
• Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well‑being as a valuable team member.
• Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses.
• Inside our walls and our neighborhoods, we deliver world‑class medical care and the right amount of love.

Select Remote/Hybrid Eligible under More search to see our remote‑eligible openings. A rewarding career and an excellent quality of life awaits you.

Learn more about our excellence in patient care, education, research, culture, and something we call Love + Medicine at www.gundersenhealth.org/careers/life.