Patient Services Specialist

Gundersen Health System; La Crosse (WI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Shift differential

Career Development

Tuition assistance

Retirement plan

Healthcare benefits

Leadership support

Work-life balance

Job summary

Gundersen Health System in La Crosse, WI is seeking a Patient Services Specialist to join our team delivering outstanding patient care with compassionate, customer‑focused service.

This 1.0 FTE role offers Monday–Friday hours with rotating shifts between early morning and evening, weekend rotations, and on‑site work. Starting pay is $17.93/hour with shift, weekend, and holiday differentials plus opportunities for career development and excellent benefits.

Qualifications

• High School Diploma or equivalency.
• Strong customer service, interpersonal, and technical/computer skills.
• Friendly personality and passion for connecting with/helping people.

Skills

Customer service

Interpersonal skills

Technical/computer skills

Education

High School Diploma or equivalent

Job description

Love + medicine is who we are, it's what we do, it's why people want to work here.

Are you a compassionate and customer-focused individual looking to be part of a team that is committed to delivering outstanding patient care? Look no further! Gundersen Health System is seeking a Patient Services Specialist to join our growing and thriving organization!

What's Available: 1.0 FTE (40 hours/week) Shift: Monday-Friday rotating hours between 5:45AM - 8:00PM, including weekend rotation Shift differentials: Weekends - $1.50, PMs - $1.00 On-site, La Crosse

What you will get:

• Starting pay of $17.93/hour + more for experience!
• Shift, weekend, and holiday differentials
• Support to grow in your career with access to our Career Development Center and Tuition Investment Program
• Top-rated retirement plan and healthcare benefits
• Departmental leadership that supports you as you do your best work.
• Work/Life balance to love what you do and where you live.

What you need:

• High School Diploma or equivalency
• Strong customer service, interpersonal, and technical/computer skills
• Friendly personality and passion for connecting with/helping people

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer Around here, loving your job is part of the job. Join our mission in changing healthcare while finding a career you'll love! Gundersen Health System offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities and you. We've made it a priority to enrich the lives of our employees as they find a career they love. Using each employee’s unique talents and passions, Gundersen is committed to delivering exceptional patient and family-centered care to the communities we serve. You can be part of an exciting, highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated offering an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself!

What You Can Expect: Empowerment to shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth Culture that encourages self-care and provides you with opportunities to be your best self at work and at home Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well-being as a valuable team member Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses Inside our walls and our neighborhoods, we deliver world-class medical care and the right amount of love. We call it LOVE + MEDICINE and it’s more than our practice. It is who we are.

Select Remote/Hybrid Eligible under More search to see our remote-eligible openings. A rewarding career and an excellent quality of life awaits you.

Learn more about our excellence in patient care, education, research, culture, and something we call Love + Medicine at www.gundersenhealth.org/careers/life