Solution Business Analyst (Staff)(Korean Bilingual)

Cinter Technology Services; United States; On-site; USD 52,000 - 54,000; Full time

Benefits offered by this job

401K and Insurance

Job summary

Cinter Technology Services seeks a Solution Business Analyst (Staff) for an onsite, 1-year contract in Austin, TX. The role focuses on IT asset and workspace management with collaboration across IT, Security, Finance, and Engineering to translate business needs into practical features.

Applicants must be fluent in English and Korean, possess strong analytical and project-management skills, and be able to work independently while driving continuous improvement in enterprise services.

Qualifications

• Bachelor’s degree preferred or equivalent relevant work experience.
• 1–3 years of experience in IT asset management, corporate employee service operations, or project management.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Strong communication, coordination, and project management skills.
• Ability to work effectively with IT, Security, Finance, and Engineering teams.
• Bilingual proficiency in Korean and English required.

Responsibilities

• Support and operate IT asset and facility management services for internal customers.
• Coordinate with internal teams to ensure smooth, stable service operations.
• Translate business needs into solution features with engineering teams.
• Analyze market trends, product performance, and customer feedback.
• Collaborate with IT, Security, and Finance to improve mobility and workspace management.
• Create, update, and maintain solution-related documentation, user guides, operational reports, and marketing materials.
• Support day-to-day operations and ensure a seamless experience for internal stakeholders.
• Drive continuous improvement initiatives across enterprise IT asset and workspace management.

Skills

Ownership mindset

Excellent communication

Analytical problem solving

Project management

Bilingual Korean/English

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Job Details
・Job Title: Solution Business Analyst (Staff)
・Client: Korean IT consulting co.
・Working Location: Austin, TX
・Working Style: onsite
・Employment Type:1-Year contract/W2
・Salary: $52K-54K annually (DOE)
・Benefit:401K and Insurance
・Visa Support: Not provided
・Working Hours:9-6 CST or 8-5 CST
・Language: English and Korean required

Key Responsibilities

• Support and operate IT asset and facility management services, including business phones, AV assets, and workspace-related solutions for internal customers.
• Coordinate with internal teams to ensure smooth, stable, and efficient service operations.
• Identify, understand, and document customer and market requirements, translating business needs into solution features.
• Collaborate with engineering teams to define and enhance product capabilities.
• Analyze market trends, product performance, and customer feedback gathered from sales, customer success teams, and end users.
• Partner with IT, Security, and Finance teams to improve mobility and workspace management solutions.
• Monitor industry and competitor activities and contribute to competitive strategy discussions.
• Create, update, and maintain solution-related documentation, user guides, operational reports, and marketing materials.
• Support day-to-day operations and ensure a seamless experience for internal stakeholders.
• Drive continuous improvement initiatives across enterprise IT asset and workspace management services.

The right candidate will possess:

• Strong ownership mindset with the ability to work independently and manage operational responsibilities.
• Excellent communication and cross-functional collaboration skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Customer-focused approach with attention to detail and service quality.
• Experience working with enterprise IT, workspace management, or employee service operations.

Required Qualifications & Skills:

• Bachelor’s degree preferred or equivalent relevant work experience.
• 1–3 years of experience in IT asset management, corporate employee service operations, or project management.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Strong communication, coordination, and project management skills.
• Ability to work effectively with IT, Security, Finance, and Engineering teams.
• Bilingual proficiency in Korean and English required.

Preferred Qualifications:

• 3+ years of experience supporting enterprise SaaS products or product management initiatives.
• Experience with IT asset management and workspace management platforms.
• Experience gathering business requirements and supporting solution development.
• Knowledge of enterprise mobility and workplace technology solutions.

Important Notice

• Beware of scams: Cinter Technology will never contact candidates from an email address ending in @cintertechnology.work. Any such email is fraudulent.
• No C2C: We do not accept Corp-to-Corp (C2C) arrangements for this position.