Solution Architect — Digital Transformation Leader

SERgroup Holding International GmbH; Boston (MA); On-site; USD 120,000 - 190,000; Full time

Job summary

Doxis by SERgroup is seeking a Solution Architect to guide customers and internal teams, design tailored solutions using the Doxis Suite, and lead projects from concept to implementation with focus on long‑term value.

In this role you’ll optimize internal processes, train colleagues, and handle complex challenges while collaborating with product management, development, and service sales management to ensure cohesive delivery and strong customer relationships.

Qualifications

• 5+ years as Senior Consultant in the content management field or 3–4 years as a Solution Architect.
• Experience analyzing business processes and integrating cross-application data models.
• Proven ability to gather requirements and create design documents at technical and business levels.
• Project management skills to plan, execute, and deliver projects within time and budget constraints.
• Excellent communication, presentation, and leadership skills, with the ability to educate customers and build trusted advisor relationships.
• A solution-oriented mindset, a hands-on approach, and a strong commitment to continuous improvement.
• Desirable: Java, SQL, SAP or ERP systems, and cloud technologies.
• Fluency in English and willingness to travel to client sites (East Coast, mainly).

Responsibilities

• Close collaboration with customers to understand needs and develop sustainable, long-term solutions
• Leading the technical aspects of scoping sessions and working closely with project managers to ensure the successful implementation and delivery of complex customer projects
• Gathering business requirements and translating them into detailed technical specifications and actionable solutions
• Working with cross-functional teams, including product management, development, and service sales management, to ensure aligned and cohesive project delivery
• Building and maintaining strong relationships with key customers and stakeholders
• Contributing to business strategy in collaboration with senior leadership and reporting directly to executive management
• Acting as a coach and mentor for team members
• Driving digital transformation and innovation by staying ahead of technological trends
• Supporting marketing with technical presentations and content creation

Skills

Senior Consultant

Solution Architect

Business process analysis

Cross-application data modeling

Project management

Technical stakeholder communication

Java

SQL

ERP systems (SAP or similar)

Cloud technologies

English fluency

Tools

SAP

SQL

ERP systems

Cloud technologies

Job description

Doxis by SERgroup is seeking a Solution Architect to guide customers and internal teams, design tailored solutions using the Doxis Suite, and lead projects from concept to implementation with focus on long‑term value.

In this role you’ll optimize internal processes, train colleagues, and handle complex challenges while collaborating with product management, development, and service sales management to ensure cohesive delivery and strong customer relationships.