Solution Architect

Madronich Dr Robert; New York (NY); Remote; USD 140,000 - 160,000; Full time

Job summary

An innovative company is seeking a Solutions Architect to enhance integrated healthcare experiences. This remote role focuses on designing seamless user journeys from registration to payment, ensuring secure data exchange across systems. The ideal candidate will have extensive experience in telehealth and interoperability standards, driving initiatives that improve mental health access. Join a mission-driven team committed to transforming mental healthcare through technology and collaboration, and enjoy a flexible work environment with comprehensive benefits.

Benefits

Comprehensive Medical, Dental, and Vision coverage

401k Retirement Savings Program

Flexible PTO

Monthly Wellness Stipend

Free access to Talkspace products

Qualifications

• 7+ years experience in systems architecture with a focus on user experience.
• Minimum of 2 years' experience in healthcare and digital health preferred.

Responsibilities

• Design end-to-end architecture solutions for user experience.
• Define and design APIs and RESTful services for data exchange.

Skills

Systems Architecture

API Integrations

Telehealth Standards

Problem Solving

Communication Skills

Education

Bachelor's or Master's in Computer Science

Tools

API Gateways (Kong, Mulesoft)

Job description

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At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

We are looking for an experienced Solution Architect to join our Engineering team. This role will be responsible for designing and implementing seamless, integrated healthcare experiences for both consumers and providers. You will own the interoperability roadmap, ensuring secure and efficient data exchange across registration, scheduling, service delivery, claims, and payments. We seek an individual with a deep background in telehealth and interoperability standards to help deliver quality mental healthcare.

This is a remote position for candidates based in Eastern Time Only. Talkspace Headquarters is located in NYC.

What You'll Do

1. Design end-to-end architecture solutions that enhance the user experience from initial registration through final payment, integrating all touchpoints.
2. Define and design APIs and RESTful services that connect Talkspace with external healthcare systems, ensuring efficient, real-time data exchange.
3. Own the roadmap for integration capabilities, tooling, and implementation, optimizing Talkspace's technical infrastructure for growth and scalability.
4. Work closely with UX/UI designers, product managers, and engineering teams to translate user needs into effective, scalable solutions.
5. Ensure robust, secure, and compliant integration strategies that align with healthcare interoperability standards (FHIR, HL7, X12, EDI) and industry best practices.
6. Lead cross-functional technical initiatives, managing timelines and ensuring seamless execution across teams and external partners.
7. Document architectural designs, system integration maps, and workflows to ensure clarity and maintainability across teams.

About You

• Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
• 7+ years of experience in systems architecture & design with a focus on user experience and API integrations.
• 2+ years of customer-facing solutions design experience.
• Minimum of 2 years' experience in healthcare. Digital health and/or SaaS experience preferred.
• Working understanding of healthcare interoperability standards and experience with healthcare functions such as eligibility, claims, and payments.
• Excellent problem-solving skills and the ability to conceptualize complex integration scenarios.
• Strong communication skills and the ability to work collaboratively across diverse teams.
• Deep experience in telehealth and psychiatry interoperability, understanding the nuances of therapy and psychiatric service delivery.
• Passionate about improving mental health access through innovative, integrated digital experiences.
• Thrives in fast-paced, collaborative environments, where cross-functional teamwork drives success.
• Cares about creating seamless, user-first experiences that empower both patients and providers.

Bonus Points

• Strong knowledge of healthcare processes including registration, claims, and payment systems.
• Experience with API gateways (Kong, Mulesoft, etc.).
• Experience using FHIR to power consumer experiences.

Benefits

• Comprehensive Medical, Dental, and Vision plans coverage since day one.
• Pre-tax benefits: HSA/FSA.
• 401k Retirement Savings Program with matching up to 4%.
• Voluntary benefits including disability, life, or pet insurance.
• Monthly Wellness Stipend to promote mental and physical self-care.
• Flexible PTO and Remote First Environment.
• Regular team events, including Wellness Workshops and Team Building Events.
• Free access to Talkspace products for you and a household member, plus a friends and family discount.

Compensation

Base salary range: $140,000 - $160,000, based on experience, skills, education, and certifications. We value pay transparency and regularly evaluate our benchmarks.

Why Talkspace?

Talkspace is the world's leading online therapy company, serving over 2 million users. We aim to increase access to mental health care globally, transforming mental health treatment with innovative digital solutions. If you're passionate about making mental healthcare accessible and want to work in a diverse, purpose-driven environment, join us!