Solution Advisor Specialist SAP Academy for Customer Success Atlanta Hybrid

SAP SE; Atlanta (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

SAP Academy for Customer Success in Atlanta offers a 10-month program designed to build a strong foundation for a successful customer‑facing career. You will learn through experiential sessions with global colleagues and gain hands‑on experience assisting customers during SAP’s Digital Transformation journeys.

Full‑time employment starts day one with practical learning, mentoring from senior advisors, and opportunities to lead discovery sessions and software demonstrations that showcase SAP’s

Qualifications

• 2–3 years of professional experience in tech and business processes.
• Strong problem-solving skills to support solution delivery.
• Willingness to learn and adapt in a global matrix environment.
• Understanding of AI fundamentals, uses, and ethics.

Responsibilities

• Complete a 10‑month program building a foundation for a customer-facing career at SAP.
• Participate in experiential learning with colleagues worldwide while gaining SAP solution skills.
• Receive on‑the‑job training mentoring customers through Digital Transformation journeys.

Skills

Customer-facing skills

English proficiency

Learning agility

AI fundamentals understanding

Job description

Solution Advisor Specialist - SAP Academy for Customer Success- Atlanta (Hybrid)

We help the world run better At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Who You’ll become

A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the subject‑matter expert responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP’s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads, Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.

What You’ll Do

• Successfully complete a 10‑month program that strengthens a foundation for a successful customer‑facing career at SAP.
• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting‑edge technologies.
• Receive on‑the‑job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real‑world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.

The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full‑time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high‑impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals.

What You Bring

• 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer‑facing skills.
• Technical and business process knowledge, combined with strong complex problem‑solving skills, to support solution delivery and operational efficiency through hands‑on experience with relevant technologies and industry‑standard tools.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.

About SAP Academy for Customer Success

The SAP Academy for Customer Success offers a three‑year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer‑facing roles while fostering career longevity and leadership potential.

Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands‑on experience with world‑class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits.

Our Hybrid Work Setup

We are planning a practical and immersive portion of our program, which will likely involve participants spending four weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands‑on learning and networking opportunities. During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

We are SAP

Inclusion and Equality

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: [e-mail].

EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.