Solution Advisor Specialist - SAP Academy for Customer Success- Washington DC (Hybrid)

SAP; Washington (District of Columbia); On-site; USD 60,000 - 90,000; Full time

Job summary

SAP Academy for Customer Success in Washington, DC invites graduates to join a 10-month program that builds a foundation for a customer-facing career within SAP's sales ecosystem. You will work with peers worldwide, gain exposure to technologies, and receive on-the-job training under a senior mentor while helping customers through their digital transformation.

This full-time program offers opportunities to run discovery sessions, deliver software demonstrations, and contribute to demand

Qualifications

• 2–3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.
• Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.

Responsibilities

• Complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.
• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting‑edge technologies.
• Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real‑world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.

Skills

Customer-facing

AI basics

Business acumen

Fast learner

Problem solving

English proficiency

Collaboration

Resilience

Job description

Who You’ll Become

A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As a part of the sales team, a Solution Advisor is the “subject matter expert” responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP’s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.

What You’ll Do

• Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.
• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting‑edge technologies.
• Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real‑world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.

The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full‑time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high‑impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals.

What You Bring

• 2–3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer‑facing skills.
• Technical and business process knowledge, combined with strong complex problem‑solving skills, to support solution delivery and operational efficiency through hands‑on experience with relevant technologies and industry‑standard tools.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.

About SAP Academy for Customer Success

The SAP Academy for Customer Success offers a three‑year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer‑facing roles while fostering career longevity and leadership potential. Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands‑on experience with world‑class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.

Equal Employment Opportunity (EOE) Statement

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.