Solar Service Technician: Troubleshooting for Homes

Seal Solar; North Little Rock (AR); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Rapidly Growing Company

HSA Plan

Company Discounts

Professional Development

Team-centric work environment

Paid time off

Paid Holidays

Advancement opportunities

Résumé du poste

Seal Solar is hiring a Service Technician to support its service crews in Arkansas. The role involves troubleshooting solar systems, documenting visits, and communicating with management and clients to resolve issues on both residential and commercial projects.

Responsibilities include responding to inquiries, monitoring system performance, and coordinating parts returns and billing support. The position requires a high school diploma, and relevant certifications and driver’s license are valued.

Qualifications

• High school diploma or GED required.
• OSHA 30 and NFPA 70E preferred.
• NABCEP PV Associate credential beneficial.
• Valid driver’s license with ability to be insured by company.

Responsabilités

• Troubleshoot solar system issues including inverters, optimizers, isolation faults and string issues.
• Document and track all site visits and service activity.
• Communicate effectively with management and clients.
• Provide service support to residential and commercial sites.
• Promptly respond to client inquiries via calls, texts, and emails.
• Monitor systems to ensure proper operation and identify issues.
• Ship warrantied components back to the manufacturer when replacements are received.
• Identify billing issues and assist clients with resolution.

Connaissances

Customer service

Troubleshooting

Communication

Time management

Formation

High School Diploma or GED

OSHA 30 Certification

NFPA 70E Certification

NABCEP PV Associate Credential

Outils

Inverter testing equipment

Electrical diagnostic tools

Description du poste

Seal Solar is hiring a Service Technician to support its service crews in Arkansas. The role involves troubleshooting solar systems, documenting visits, and communicating with management and clients to resolve issues on both residential and commercial projects.

Responsibilities include responding to inquiries, monitoring system performance, and coordinating parts returns and billing support. The position requires a high school diploma, and relevant certifications and driver’s license are valued.