Solar Service Technician: On‑Site Repairs & Troubleshooting

Photon Brothers; San Luis Obispo (CA); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401k with match

Life insurance

Telehealth

Paid holidays and PTO

Job summary

Photon Brothers is seeking a motivated Solar Service Technician to diagnose, maintain, and repair residential solar PV systems, battery backup, EV chargers, and related electrical equipment. The role emphasizes safety, customer service, and field service expertise.

You will work on rooftops, perform preventive maintenance, document service notes, and collaborate with the Service and Operations teams to meet safety and performance KPIs. A valid driver’s license is required.

Qualifications

• 2+ years of solar installation, electrical, or solar service experience.
• Experience troubleshooting residential solar PV systems preferred.
• Knowledge of battery storage systems, EV chargers, and monitoring platforms is a plus.
• Strong problem-solving and customer service skills.
• Ability to read NEC code and electrical schematics; valid license required or equivalent.

Responsibilities

• Diagnose and troubleshoot residential solar PV systems, battery storage, EV chargers, and related components.
• Perform maintenance, warranty repairs, inspections, and service upgrades.
• Respond to service calls and customer concerns about production and performance.
• Document troubleshooting steps, resolutions, and service notes in internal software.
• Coordinate with Service and Operations teams to prioritize requests and ensure safety and quality.
• Perform inverter replacements, system diagnostics, and commissioning support.
• Maintain service vehicle, tools, and equipment; uphold safety and NEC compliance.
• Onboard/train new Service Technicians and participate in safety trainings.

Skills

Solar service experience

Electrical troubleshooting

Customer service

Safety orientation

Communication

Education

High school diploma or equivalent

NABCEP certification

Electrical Journeyman license or apprenticeship

OSHA 10/30 certification

Job description

Photon Brothers is seeking a motivated Solar Service Technician to diagnose, maintain, and repair residential solar PV systems, battery backup, EV chargers, and related electrical equipment. The role emphasizes safety, customer service, and field service expertise.

You will work on rooftops, perform preventive maintenance, document service notes, and collaborate with the Service and Operations teams to meet safety and performance KPIs. A valid driver’s license is required.